General Knowledge
This is how you purchase a fishing license.
Scan QR Codes in C-Store / Gift Shop.
This is a report that everyone must fill out every shift.
MOD !
This person is from Florida
Austin, Ryan, Preston, Laura
"Staff must arrive neatly groomed, without strong odor, wear uniform as designed, and display their nametag on their ___ ___"
Left Chest
This is the price of 2 washing machine cycles in the campground
$10.50
This is the stayover procedure.
Have Guest Sign reg cards.
Authorize Credit Card for both stays.
This person was a JC Penny baby model
Austin
Breakfast hours are ____
Lunch hours are ___
Dinner hours are ___
Breakfast: 6:30AM – 10:00AM
Lunch: 11:30AM – 2:00PM
Dinner: 5:30PM – 9:30PM
True or False: Propane Tanks are available for sale to RVers in the Campground
False; only refills.
This is how to book a horseback ride for a park visitor who is not staying with us.
Create a new 'day reservation' using JLL as the property.
Then proceed as normal.
This person is Italiano!!
Bella
When placing a caller on hold, "Hold wait time should not exceed ______"
15 seconds
This is the location of the Trapper Grill
Signal Mountain Lodge
This is how you determine the charge for a group with 3 rooms booked via Booking.com
This person used to be a BlackJack dealer
Eva
This is our partner who leads the onsite amenity educating guests on the local landscapes, ecosystems, wildlife, and history.
Peyton Kerry - Interp Specialist
Jackson Hole News and Guide is restocked daily at this location.
Jackson Lake Lodge
A party wants to pay their bill with 3 different cards, This is the feature you need to use after electing "Default Folio".
"Request Card"
(Process will charge the card on file!)
This person was born in Venezuela
Laura!
The overall goal for Brand Standard at the Front Desk is to "Consistently be ___ and ___ "
Helpful and Pleasant