Auto
Fire
Life
Health
100

 

Is there a rule of thumb for determining the value of customization?

Yes. The average value for a customization job is approximately $5,000 to $6,000. If the applicant values the customization higher than this range, ask the applicant to offer evidence supporting the amount.

100

With homeowners 

How can someone improve their eligibility result?


What is...

These factors could have a positive effect on eligibility results:

  • Better credit characteristics
  • Improved 5-year loss experience
100

What is the age range for a GIFE

What is 

45-80 years old 

100

What health policies do we offer? 

what is 

supplemental health 

Supplemental health plus 

short term disability 

long term disability 

200

How long do we give someone who has only a foreign license to obtain a U.S. license 

what is 

Customers who have only a foreign driver’s license are allowed 2 years to obtain a U.S. license.

To continue the policy after 2 years, customers must provide State Farm with their U.S. driver’s license number. The household is nonrenewed in compliance with state laws if drivers fail to obtain their license in the required time frame.

200

With home/renters 

When is a new LHR needed? 

If more than 90 days have passed since getting the first report, order a new LHR. If the customer requests an updated quote within 90 days of the first report, the system uses the previously obtained consumer report information to create the quote.

200
At what ages can CTR be converted for a child?

What is 

18 21 25

200

What is the maximum number of days that extended care can be paid on supp plus 

what is 

60 days per calendar year 

  • Extended Care Benefit - Pays an amount equal to one-half the daily income amount for each day a covered person is a resident inpatient in an extended care facility. This benefit is payable a maximum of 60 days per calendar year. Extended care facility residency must begin within 30 days of a hospital confinement which lasted at least three days and was for the same or related cause or causes.
300
  • An adult daughter, age 30, who moves in with her parents (current State Farm® customers). She drives her own vehicle and her parents’ vehicles. Is she a household driver or no 

What is yes she should be a hh driver 

300

At what amount is an appraisal needed for Jewelry? 

What is 

An appraisal or receipt must be less than 5 years old and is required for these items:

  • Jewelry – item over $12,500
300

If you have two owners on a life policy - what methods of signature do you have? 

what is 

paper and/or in office signature - electronic is not allowed 

300

If injured - how long after injury does the claimant have to get treatment for that emergency accident in order for it to be valid for a claim? 

What is 

  • Emergency Accident Benefit - Pays a flat dollar amount for each day a covered person sustains an injury which requires emergency treatment. Emergency treatment must be provided by a physician in a physician’s office, urgent care facility or emergency room and be received within 72 hours of the injury. Only one Emergency Accident Benefit will be payable per day per covered person, and the benefit is payable a maximum of three days per calendar year per covered person.
400

A current standard insured bought an additional vehicle. The customer didn't report the new veh until more than 30 days after purchase. Is this vehicle uninsured and ineligible for State Farm Insurance

What is 

No. When working with additional vehicles, remember the following:

  • Absence of insurance is not the same as establishing a period of driving uninsured.
  • A customer not reporting the purchase of a new vehicle within the newly acquired car provision of a current State Farm policy is not the same as establishing a period of driving uninsured.
  • The standard of 30 days or more applies to verification of acceptable evidence of insurance. Lack of this evidence is not the same as establishing a period of driving uninsured. The newly acquired car provision of a current State Farm policy may be for a different number of days.
  • If you establish that the customer drove the vehicle uninsured in violation of financial responsibility laws, beyond the period of coverage provided in the newly acquired car provision of the existing auto policy, rate the added vehicle 1-STAR.
  • If you add the new vehicle within the new business underwriting period of the initial policy in the household, new and reinstated rules apply. Reevaluate eligibility and placement for the household.
400

What is the minimum liability needed on a home for a plup policy?

What is 300k

400

What is it called if you want to put a mortgage lender as your beneficiary?

What is 


400

what is the maximum payment received for air ambulance once per calendar year 

What is $1000


  • Ambulance Benefit - Pays a flat amount for ambulance transportation to or from a hospital or between medical facilities. This benefit is payable a maximum of one time per calendar year per covered person for ground ambulance ($500) and a maximum of one time per calendar year per covered person for air ambulance ($1000).
500

Why does the DSS advertising say 30%, but the actual discount goes up to 50%?

What is The campaign features the phrase “Save up to 30%" because it is a more attainable discount for a majority of customers who drive long annual mileage. While some customers could receive a discount of 50%, the average Drive Safe & Save policy discount is 10%–15%. The advertising disclaimer states that customers may receive a discount up to 50%. 

500

Name 3 things that Home Systems Protection provides coverage for if there is abrupt and accidental mechanical or electrical breakdown

Covered equipment includes, but is not limited to:

  • Heating or air conditioning units
  • Water heaters
  • Electric panels
  • Pumps
  • Permanently installed appliances

The limit for any one breakdown is $50,000 with a $500 deductible.

A sublimit of $2,000 applies to coverage for equipment manufactured 15 years or more prior to the breakdown. However, if the damaged covered home equipment was installed as new, unused equipment within 15 years prior to the breakdown and the customer can provide documentation of the installation date, the $50,000 limit will apply.

500

If a cutsomer wants to add a rider to a life policy after it issues - how many days do they have to submit for a reissue? 

What is 

45 day window 

500

What is the maximum benefit amount for Longterm disability? 

What is 

Overview

Long Term Disability Insurance provides up to $20,000 monthly income benefit up to age 67 based on occupation class. It is designed to replace a portion of an insured's income when when they are unable to work as a result of a sickness or injury. There are a number of different riders available that allow you to individualize the coverage that each customer needs. The application process includes both financial and medical underwriting.

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Benefits

  • Flexible

    • A number of different elimination period customers can select
    • Coordination of benefits
    • Seven riders available
  • Modernized

    • Increased monthly benefit up to $20,000
    • Additional purchase options
  • Competitive

    • Enhanced Regular Occupation Rider
    • Future purchase option
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