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Members can only change their email on the iOS app and not on Android
Members cannot change their email via the app. Email changes are only available on www.etsy.com.
Buyer email, password changes, sign-in issues or any other General Account topics should be handled in live channels, excluding Phone?
No all Live Channels GA Topics can be handle by Support (us)
What's an Apple ID Email Alias? Explain
Apple offers an option to hide your email when signing in.
This means that Etsy will replace your email address with this code on your Etsy account settings and in the tools I see on my end when reviewing your account.
Which is the email address Etsy send to members to confirm an email change?
changeemail@mail.etsy.com
True Or False?
Once a member changes their email address, they won't be able to close their account for 14 days. If they try to close their account, they'll see an error message.
False, they won't be able to close their account for 7 days
True Or False?
Manually Delete is an option that we can offer to sellers (An Action that it can be done from Atlas) ?
Yes, we can find this type of workflow under "How to manually delete a Guest’s Lookup" section - Data Deletion Requests & Escalations Guru Card
For an Apple ID, if the buyer wants to change the email address but their account is linked to an Apple ID, should you proactively offer to change the email address
We can only offer Switch Email with Apple IDs, not for Change Email
Closing your account will free up your email address, username, or shop name for re-use on a new account?
No, closing an account will still banned the current email, meaning that it can not be used again
HC: How to Close Your Etsy Account
Can we share a seller's email address with buyers for the purpose of completing a purchase.
DO NOT share a seller's email address with buyers for the purpose of completing a purchase. A seller's email address can only be shared after a buyer places an order.