Release of Info
Everyone has the right to access their personal information or any record in the Alberta Government’s control or custody, unless the release:
o is an unreasonable invasion of another's privacy
o causes financial harm
o interferes with individual or public safety
o harms law enforcement efforts
Applicants for AHCIP coverage must present acceptable documents to prove what three things?
Alberta Residency, Legal Entitlement, and Identity
Definition of a resident?
Resident is person who:
o is legally entitled to be in Canada o makes a permanent home in Alberta
o commits to being physically present in Alberta for at least 183 days in a 12 month period
o is deemed a resident by the regulations
o does not claim residency or obtain benefits under a claim of residency outside of Alberta, and
o is not a tourist, transient or visitor to Alberta
What residency control dates are not assigned a control date?
All residency codes (except code A and N) are assigned a residency control date to enable monitoring of residency status through the file confirmation process
What is the maximum allowable time someone can be away due to business/employment?
48 months/4 years
Until the validation of authorization has been completed, no account information is shared with the client and no updates/changes are to be made. To ensure information is released to authorized persons only, the following verification process must be completed with every client. Verify:
o Account Number or Personal Health Number (PHN)
o Clients Full Name (First and Last)
o Date of birth
o Who is currently covered on the account (names of all family members currently active on the account)
o Current Address
What would a telephone bill, AISH card or residential rental agreement show proof of?
proof of residency
People exempt from AHCIP:
Members of the Canadian armed forces
Someone serving in a federal penitentiary
What code do we assign when we are waiting on documentation to arrive to health? e.g.: a business contract
Q code - 6 months from date of notification
Code N represents who?
N code indicates a Convention Refugee / Protected Person who has arrived or returned to Alberta to take up permanent residence.
If the client is still hesitant, the following information can be requested in lieu of the address:
o name and/or date of birth of dependent(s)
o previous mailing address o other system information that can be confirmed such as place of origin if from out of province/country
o date of arrival in Alberta/Canada
o other provincial health plan number
Examples of proof of legal entitlement
o Canadian passport (expired passport is acceptable)
o Canadian citizenship certificate/card
o Permanent Resident Card
o Confirmation of Permanent Residence document (signature of Immigration Officer required)
o Federal identification card
Department of National Defense
Royal Canadian Mounted Police
First Nations / Inuit
o Canadian birth certificate
o Canada entry document
o Municipal/territorial/provincial police force identification
Jessie just arrived back from living in BC for 5 years does she have to apply and send in documentation again?
Yes, returning residents have to re-apply
What residency control code do we assign for someone studying full time out of Alberta? What is the control date?
E
if notifying before June 30th, November 30th of current year (e.g. 20261130)
if notifying after June 30th, November 30th of the following year (e.g. 20271130)
What is the maximum allowable time someone can be away on a G code?
a maximum of 24 consecutive months from the month of departure
People that can call on behalf of someone else:
Anyone listed on acct, spouse/partner, dependents
This expired legal entitlement can be used for proof of identity:
expired passport
Is documentation needed to add or remove my spouse who has not left AB?
No
How long can a snow bird be away from AB?
183 to 212 days (7 months) out of the year
What document is required for someone to be away on a religious mission?
A letter is required from the religious organization confirming date of departure, destination and length of absence
Can i give you my SIN?
NOOOOOOOOOOOOO
Social Insurance Numbers (SIN’s) must never be used to validate identity or locate a Personal Health Number (PHN). If client offers their SIN, advise that due to confidentiality concerns and protection of privacy, Alberta Health does not collect SIN’s
What documents may satisfy 2 out of the 3 requirements?
ABDL/ID, Canadian Passport.
People that are away from AB due to business, school, vacation can request this
Code that indicates a Canadian child born to non-eligible parents
residency control code K
The form needed to be filled and sent back for codes, F, D, or Q:
the Verification of Residency Status form (AHC1034)