People Involvement
What training process makes sure a team member is trained and qualified to perform a job safely and correctly?
Job Instruction Training
What does WPO stand for?
Workplace Organization
What system is used to record and track quality defects?
GSIP
What material rotation method uses the oldest parts first?
FIFO
Before a team can continuously improve a process, what must be established?
Standardized Work
What chart shows which team members are trained on each operation?
Flex Chart
This document shows the agreed sequence for performing a job and is used at the station to guide repeatable work.
Standard Operation Sheet
A critical fastener red lights on the first attempt, What should you do?
Pull Andon
What system replenishes material after it is used?
Pull System
A team tries a change for one shift. Which PDCA step compares the result with the original condition?
Check
Lake Orion Mission Statement
Built With Precision, Customer Focused, Driven By Pride
What pace is based on customer demand?
Takt Time
What metric shows how many vehicles were built right the first time?
First Time Quality (FTQ)
What process tells you when line-side material is too low or too high?
Min/Max Process
A temporary fix removes a symptom, but the same problem returns. What must the team identify and eliminate?
Root Cause
A team member respectfully challenges a process that could create a safety or quality issue. Which GM behavior are they demonstrating?
Speak Fearlessly
An SOS no longer matches the job after a process change. What should the TL use to get the standard corrected?
Document Change Process
What process alerts the team when a defect or abnormal condition needs attention?
Alarm and Escalation
What keeps good, suspect, and obsolete material separated?
Material Segregation
After finding the root cause, what action helps prevent the problem from returning?
Countermeasure
What PI practice trains team members on several jobs so they can cover for an absent teammate?
Job Rotation
What pace represents a brisk, business-like performance while meeting quality and safety standards?
ILO 100 Pace
What BIQ element verifies the process and part before they move to the next operation?
In-Process Control and Verification
What should be examined when parts are waiting between operations?
Material Flow
What cycle keeps improvement moving forward?
PDCA