KRONOS
SEA
BUILDING KNOWLEDGE
SCENARIOS & PROCEDURES
MISCELLANEOUS
100
How many times can you enter your username and password on the computer before KRONOS locks you out?
Three times
100
At what point does a sick call become a sick call abused?
After two weeks in which the team member has not made up his/her shift.
100
Where do you find the coupon log?
SharePoint!
100
What are three of the places you should check if a team member doesn't show up to his/her shift?
Personal schedule, frozen employment list, people coming/people leaving, KRONOS, call log, excusal log, your e-mail
100
What were four things Greg touched on during his unit welcome speech this morning?
The importance of connecting with team members, WiGrows, garbage/recycling/compost, punctuality, changes to cook chill, changes to full time staff schedules, personal space/hugging
200
What is the phrase that KRONOS uses to refer to giving up your shift?
"Shift surrender"
200
Where should supervisors record ALL discipline, no matter the type or severity?
The discipline tracker! (Found on SharePoint.)
200
What is the name of the catering event that happens every year in May?
The Merrill Lynch Grand Gala
200
What are the steps you take in entering/recording discipline for a NCNS?
1) entering in the relevant information into the discipline tracker; 2) sending a discipline form to Morgan. (Not necessarily in that order.)
200
Where does recent GDEC graduate Brian Victor currently work?
Enterprise
300
What is the indication of a missed punch on your timecard?
The out-punch slot will be highlighted in red
300
What digital means do you use to report a NCNS and to whom do you report it?
The SEA/Discipline Form and it goes to Morgan!
300
After how many hours does Lotus water expire?
Four hours
300
When a team member asks what tier he/she has reached in the discipline system, what should you tell them?
They need to talk to Morgan to receive that information
300
Who is the director of UW-Housing?
Jeff Novak
400
What is the widget you use to access a team member in KRONOS (i.e. their timecard)?
Quickfind
400
When first entering discipline in SEA, you are faced with two categories under which the infraction will be entered. Which category should you always choose?
Documentation (NOT Work Rule Violation!)
400
Name all of the floor managers
Brian, Kevin, Alexis, Bob and Bill
400
What is the procedure a supervisor should follow if they are legitimately ill and need to call in sick for his/her shift?
1) Call the manager phone and notify the manager on shift (at LEAST one hour before your shift starts); 2) Notify your head supervisor and Morgan through text and/or e-mail; 3) try to find a replacement!
400
What were the names of the old buildings that served the same purpose as GDEC?
Ed's and Pop's
500
After logging into KRONOS, what is the first button you click to go to give up or pick up a shift?
UW Location Schedule
500
At the VERY end of entering discipline into the tracker, you MUST do one thing. What is it?
Close out of the tracker COMPLETELY.
500
List the order of the rooms upstairs from west to east (excluding the Ed Gordon Suite)
Symphony, Overture, Concerto, Sonata (SOCS!)
500
What is the procedure for taking a resignation?
1) Asking the team member why they want to resign (see if it is a reason that can be worked around/fixed). 2) Getting a resignation form. 3) Conducting an exit WiGrow that includes informing him/her that he/she must work a complete week of his/her shifts without acquiring discipline.
500
How many children does Bob have?
Four
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