🧠 CREATIVE THINKERS
🔍 PROBLEM SOLVERS
🚨 STRESS & CRISIS
📢 MARKETING MASTERS
👔 BUSINESS BOSS
100

Name ONE characteristic of a creative thinker.

  • Open-minded 
  • Curious 
  • Risk-taking 
  • Innovative 
100

What is the first step in the problem-solving process?

Identify the problem. ✓

100

What is stress?

Mental or emotional pressure caused by challenges or demands. ✓

100

What does the "P" stand for in Product?

The goods or services sold by a business. ✓

100

Which business function is responsible for selling products?

Marketing Function ✓

200

What is creative thinking?

The ability to generate new and innovative ideas to solve problems.

200

What happens after a solution has been implemented?

Monitor and evaluate the results. ✓

200

Name TWO causes of workplace stress.

  • Heavy workload ✓
  • Deadlines ✓
  • Conflict ✓
  • Poor management ✓
200

Name the 4 Ps.

  • Product ✓
  • Price ✓
  • Place ✓
  • Promotion ✓
200

Which business function is responsible for solving business problems?

Management ✓

300

Name ONE barrier to creative thinking.

  • Fear of failure 
  • Lack of confidence 
  • Negative attitudes 
  • Rigid thinking 
300

A business has declining sales. What is the problem?

Declining sales. ✓

300

What is a crisis?

An unexpected event that disrupts business operations. ✓

300

Which P focuses on where customers can buy the product?

Place ✓

300

A business introduces online ordering.

Which skill helped make this possible?

Creative thinking ✓

400

How can a business overcome fear of failure?

By encouraging innovation and creating a supportive environment. ✓

400

Why should businesses generate multiple solutions?

To choose the most suitable and effective solution. ✓

400

Give ONE example of a business crisis.

  • Fire ✓
  • Cyberattack ✓
  • Flood ✓
  • Product recall ✓
400

Which P focuses on advertising and communication?

Promotion ✓

400

A manager asks employees for ideas before making a decision.

What technique is being encouraged?


Brainstorming ✓

500

Explain TWO benefits of creative thinking for businesses.

  • Better problem solving ✓
  • Improved competitiveness ✓
  • New product development ✓
  • Increased customer satisfaction ✓
500

Put these in the correct order:

  • Evaluate solutions
  • Identify problem
  • Implement solution
  • Generate solutions
  1. Identify problem ✓
  2. Generate solutions ✓
  3. Evaluate solutions ✓
  4. Implement solution ✓
500

A factory burns down unexpectedly. 

Is this:

A. Stress
B. Crisis
C. Marketing problem

B. Crisis ✓

500

A company lowers prices to attract customers.

Which P is being used?

Price ✓

500

A business experiences:

  • Low employee morale
  • Falling sales
  • Strong competition
  • Name:
    1. One internal challenge
    2. One external challenge
    3. One possible solution

Internal challenge:

  • Low morale ✓

External challenge:

  • Competition ✓

Possible solution:

  • Staff motivation ✓
  • Better marketing ✓
  • Training ✓
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