Safety
The maximum stack height allowed when team lifting CHEP pallets
What is 8 pallets?
The correct temperature ranges for Chilled and Frozen products in SSD Grocery
What is Chilled: 33–41°F / Frozen: at or below 0°F
The temp check SLA after completing the TDR process
What is 3 minutes?
The order that carts should be processed to ensure fairness and SLA compliance
What is First In, First Out (FIFO)?
The correct order you should prioritize your carts for stow based on chill chain
What is Frozen → Chilled → Ambient?
The EPJ AA operating near your area must do this BEFORE you can safely proceed through the zone
What is make eye contact with you and sound the horn?
The protein type that belongs at the BOTTOM following the Raw Meat Stow Hierarchy
What is whole and ground poultry?
The temperature reading that would require an escalation for a Chilled shipment that just arrived
What is above 41°F ?
The critical rule that must be followed when manually assigning picklists in STORM's Search and Resolve tab
What is never assign a mix of temperature zones (e.g., chilled and frozen) to the same associate?
The correct process of handling driver returns, even when the package is still intact and cold
What is NEVER re-induct — process through RTS/RTFC regardless of condition?
PPE that is required for associates working alone in the freezer environment
What is Lone worker device, cold weather gloves, freezer jumpsuit, face covering, and boots ?
The frequency and deadline the Food Safety Audit (iAuditor) must be completed by
What is weekly, by end of day on Saturday?
The latest a 6AM produce shipment can be stowed by
What is 12PM (6 hour SLA)?
When a picker exhausts all inventory locations and shorts an item, it moves to...
What is moves to 'Problem Solve' status in HWMS — a problem solver completes a guided pick flow to validate the short?
The meaning of a route still showing as "Stow Pending" with a stage by time 25 min away and the leadership action that should be taken
What is Grocery packages have NOT been stowed yet — escalate immediately to ensure stow completion before the window closes?
The incident type that requires ONE OR MORE days away from work, excluding the injury date
What is Lost Time Incident?
The time frame a site has to submit a Corrective Action Plan after a failed Steritech audit
What is 5 days?
The two views in the Marauders Map Incoming Shipments Tab and what they show
Scheduled Tab and Calendar View - both used for IB forecasting and planning your flow
The purpose of the daily bag audit procedures in Gravion, and which personnel are authorized to execute them
What is 10 ambient + 10 chilled bags per site per day (split 5 AM shift / 5 PM shift per zone), performed by L3+, focusing on quality, packaging, and accuracy?
The meaning of "Picklist Assignable Dwell >20 min" and the correct leadership action
What is A picklist was ready and assignable in STORM but nobody picked it up for more than 20 minutes — the fix is active STORM monitoring and immediate manual assignment before the window closes?
The amount of people REQUIRED to lower or raise a bulkhead plus the additional member that must also be present
What is 2 AAs minimum plus an L4+ leader?
The TWO conditions that will AUTO-FAIL on a Steritech audit and immediately end with a score of zero
What is swollen/bloated cans on shelf and live rodents or roaches on produce?
The site target % for Stow Without Manifest (SWM)?
What is less than 1%?
Known Item Shorted definition and the difference between a True Pick Skip and a False Pick Skip
What is KIS measures orders/units containing shorted items; True Pick Skip = item was truly missing; False Pick Skip = picker marks an item missing but it was actually available?
The three main failures that are UTR Controllable that lead to a high Late Stage Discrete%
What is Late/No Pick, Late/No Stow, and Late/No Batch — site-controllable UTR execution failures where each step's lateness cascades to everything downstream?