Security
To look out for suspicious people, and to always follow protocol if someone approaches you for room access..
What is all employees safety and security responsibilities?
This document will list items that you need to count and where they are kept..
What is Inventory Form?
Lists all the rooms that each guestroom attendant needs to clean during their shift...
What is Room Assignment Sheet?
In this situation you have to leave room right away; don't touch anything in the room. Call security and FD...
What is Deceased guest situation?
Keeping any property keys attached to belt, wrist band, or neck chain at all times during a shift..
What is Key Control?
You can find Room linens in these 6 areas:
What is
- Main back-up storage areas
- HK working storerooms
- Floor HK closets
- HK carts
- Public area carts
- Laundry room
It typically includes room status codes and terms that can help you decide which rooms to clean first...
What is Room Assignment Sheet?
You can found items like Clean sheets, pillowcases, mattress pads, towels, washcloths, bath mats, toilet tissue, fresh drinking glasses, cleaning supplies caddy, amenity caddy in this..
What is Guestroom attendant's cart?
An Independent federal regulatory agency that develops and enforces mandatory workplace safety and health standards, set up regulations, conducts inspections, issues citations, and proposes penalties for noncompliance; helps keep employees safe by regulating sanitation, safety, and first aid in the workplace.
What is Occupational Safety and Health Administration (OSHA)?
This is the craft of providing furniture with padding, springs, webbing and fabric or leather covers.
What is Upholstery?
These rooms can be cleaned later in your shift because the guest has already unpacked and probably isn't waiting for you to clean...
What is Stayover Room?
Contains hand lotions, shampoo and conditioner bottle, soap bars, pens. notepads, room service menus, toothbrushes, valet laundry bags etc.
What is Amenity Caddy?
A form mandated by OSHA that informs employees about potentially hazardous materials used in the workplace. The property must make these forms available to employees at all time.
What is Safety data Sheets (SDS)?
Cleaning tasks that are additional to routine duties, keeps the property fresh and clean, might take an entire shift...
What is Deep Cleaning Assignments?
These rooms are deducted from the hotel's inventory and cannot be sold...
What is Out of Order Rooms?
Contains trash bags, stain remover, carpet shampoo, furniture polish, glass cleaner, sponges etc.
What is Cleaning Supplies Caddies?
Viruses, bacteria, and other microorganisms that are carried in person's body fluids and can cause Hepatitis B, HIV and other infections.
What is Bloodborne Pathogens?
A special service provided by the hk department in which a room attendant enters the guestroom in the early evening to restock supplies, tidy the room, and turn down the guest bed...
What is Turn-down service?
The room is expected to become vacant after a guest checks out...
What is Due Out Room?
Guest room attendants normally avoid moving any guest items, but these..
What is wet items that are hanging in the closet?