Wellbeing
This free, confidential counseling service is provided by employers to help workers manage personal or work-related stress.
What is an EAP (Employee Assistance Program)
The equilibrium an employee reaches between professional responsibilities and personal life commitments.
What is work-life balance?
A document containing detailed information about a chemical's properties, health hazards, protective measures, and safety precautions.
What is a Safety Data Sheet (SDS)?
The active communication skill that involves giving full attention, summarizing, clarifying, and reflecting back what the speaker has said.
The active communication skill that involves giving full attention, summarizing, clarifying, and reflecting back what the speaker has said.
The environmental practice summarized by the "3 Rs" to minimize physical waste in a office setting.
What is reduce, reuse, recycle?
Physical or mental collapse caused by overworked conditions and prolonged, unmanaged workplace stress.
What is burnout?
Work arrangements such as working from home, flexible start/finish times, or job sharing that help maintain personal wellbeing.
What are flexible work arrangements?
The 5-level framework used to control workplace hazards, ordered from most effective to least effective.
What is the Hierarchy of Hazard Control?
Treating someone less favourably in the workplace because of attributes like race, gender, age, disability, or religion under anti-discrimination laws.
What is direct discrimination?
Setting computer monitors to sleep mode, using energy-efficient LED lighting, and turning off equipment at night are examples of this workplace practice.
What is energy/resouce efficiency?
The practice of adjusting a desk, chair, monitor height, and lighting to prevent musculoskeletal injuries like Repetitive Strain Injury (RSI).
What is ergonomics?
A technique used to manage time and reduce stress by assigning levels of urgency and importance to daily tasks. Stars with a P
What is prioritisation (or using a priority matrix/Eisenhower matrix)?
An unplanned event that did not cause injury or damage this time, but had the potential to do so.
What is a near miss?
A written summary of discussions, decisions, and action items recorded during a formal workplace meeting.
What are meeting minutes?
An official evaluation of a workplace's resource consumption, waste generation, and energy use to identify areas for environmental improvement.
Under the Work Health and Safety Act 2011 (NSW), this party holds the primary duty of care to ensure the physical and psychological health of workers.
What is a PCBU (Person Conducting a Business or Undertaking)?
The duty of employees under WHS legislation regarding their own health, safety, and wellbeing at work.
What is taking reasonable care for one's own health and safety (and not adversely affecting others)?
The specific WHS committee or representative selected in a business to facilitate consultation between workers and management on safety matters.
What is a Health and Safety Representative (HSR) or WHS Committee?
Adjustments made in the workplace to accommodate a worker's disability, cultural practices, or family responsibilities without causing unjust hardship to the business.
What is reasonable adjustments?
Digitizing files and sending electronic invoices instead of printing physical copies supports this sustainable office goal.
What is moving towards a paperless office?
Examples of these hazards include excessive workload, lack of role clarity, poor support, and workplace bullying—factors that increase the risk of psychological harm.
What are psychosocial hazards?
A formal or informal process where an employee raises concerns about workload overload or stress with a manager to renegotiate deadlines or seek support.
What is workload negotiation / reporting work-related fatigue?
The step-by-step risk management process applied in NSW workplaces to keep workers safe.
What is Identify hazards, Assess risks, Control risks, and Review control measures (IACR)?
Non-verbal communication cues such as posture, facial expressions, eye contact, and gestures that transmit underlying feelings or attitudes.
What is body language?
The concept where businesses meet their current operational needs without compromising the ability of future generations to meet theirs.
What is sustainability (or sustainable development)?