Baltimore Basics
What is the nickname of Baltimore?
What is Charm City?
Baltimore is famous for what type of seafood?
What are crabs?
What university do we proudly serve?
What is Johns Hopkins University?
What should you do within a few seconds of a guest approaching your station?
What is greet them?
What is the first thing you should do before handling food?
What is wash your hands?
What body of water is Baltimore famous for?
What is the Inner Harbor?
A crab cake is traditionally made with what main ingredient?
What is crab meat?
What color is most associated with Hopkins?
What is Blue?
If you don't know the answer to a guest's question, what should you do?
What is find someone who does?
Working together to accomplish a goal is called what?
What is teamwork?
What Maryland seasoning is found on everything from fries to seafood?
What is Old Bay?
What Baltimore market has been serving customers since the 1700s?
What is Lexington Market?
What is the name of the main undergraduate campus?
What is Homewood?
True or False: A smile can improve a guest's experience.
What is True?
If you notice a spill, what should you do?
What is clean it up or report it immediately?
What professional baseball team plays in Baltimore?
Who are the Orioles?
What frozen treat is a Baltimore summer favorite made with flavored ice?
What is a snowball?
What bird serves as the university mascot?
What is a Blue Jay?
What is the best way to handle a guest complaint?
What is listen and help resolve the issue?
What is one way to help a teammate during a busy rush?
What is assist them, communicate, restock supplies?
What professional football team plays in Baltimore?
Who are the Ravens?
What local spice blend is commonly added to steamed crabs?
What is Old Bay?
Hopkins was founded thanks to the generosity of what Baltimore businessman?
Who was Johns Hopkins?
Name one thing that creates a positive first impression.
What is Greeting guests, eye contact, cleanliness, friendly attitude?
What is the most important thing every team member contributes to a successful shift?
What is positive attitude, teamwork, reliability, communication?