Intro to Helping
Ethics
Skills
Multi-cultualism
Misc.
100

What you use to establish how much you share with others, how emotionally and/or physically close you are to others, and how connected you are with people.

Boundaries

100

The set of rules many helping professions use to dictate what is and is not ethical

Code of ethics

100

You want to convey ___________ to someone you work with in order to show you care.

Empathy
100

Untrue and/or skewed belief or understanding of someone or something

Bias

100

When someone is over-worked and unable to perform their job at an appropriate level.

Burn-out

200
Self-knowledge, self-insight, knowing who you are

Self-awareness

200

The ethical responsibility to keep information of those with whom you work private

Confidentiality

200

Use _____________ to ask someone something in order to get a response beyond just "yes" or "no".

Open-ended questions

200

Knowing your assumptions, values, or biases of specific groups, identities, and/or people

Cultural awareness
200

Uncertainty, risk, and emotional exposure

Vulnerability
300

Never impose _______________ on people you work with. 

Personal beliefs/values

300

It is ethically necessary to engage in _____________ in order to be in a physically and mentally healthy space.

Self-care

300

The three levels of reflection:

1) Content

2) Feelings

3) Meaning

300

Name 5 elements that can be considered part of someone's cultural identity

This can include: race, ethnicity, gender identity, sexuality, religion, ability status, educational status, age, socioeconomic status (SES), nationality, marital status, parental status, military experience, and more!

300

A personality assessment known for identifying characteristics such as "introvert/extrovert" and "perceiving/judging"

MBTI (Myers-Briggs Type Indicator)

400

The breadth with which you are able to apply your skills. How much you are allowed/qualified to do in your helping profession.

Scope of practice

400

The capacity or ability of a helper to direct or influence the behavior of others or course of events.

Power/Power dynamics/Power differentials

400

A technique used to openly address and discuss cultural differences in a meaningful way

Broaching

400

A seemingly small but significant action that causes harm to people with marginalized identities. This can be in the form of back-handed compliments, inappropriate questions, insensitive actions, etc.

Microaggressions

400

A visual representation of family lineage that can indicate information like quality of relationship, marital status, children, etc.

Genogram

500

A humanistic approach to helping that is rooted in concepts of unconditional positive regard, empathy, and congruence.

Person-centered approach/therapy

500

Letting clients know of the purposed, goals, techniques, procedures, limitations, potential risks, and benefits of services.

Informed consent
500

A shorter reflection back (often using a person's own words) of what someone just shared with you is ________________, while reviewing/restating larger amounts of information _______________.

paraphrasing; summarizing

500

The ability/skillset of being able to work with individuals from various backgrounds, cultures, identities, etc. in a successful and professional manner.

Multicultural competence

500

When we remind a client/someone we work with of another person in their life. This can have positive and negative effects.

Counter-transference
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