KIPU
What do you use a U4 modifier for?
In- Person Meeting
What is the minimum amount of times you should engage with a client?
Once a month
Who do you call to set up client transportation?
- Multiple Answers: Veyo, MedConnect, Radiant, etc
What system does IF use for time keeping?
Paylocity
Who are the CEO, CFO, COO of the company?
Paul Leon, John Ing, Jack Tuan
What tab do you use to access client milestones?
Care Coordination
When you get a new client, when should you make contact by?
Within 3 business days.
Where should you meet the client before appointment?
Where they are.... (i.e. agreed upon pick up location)
When are IF pay periods?
5th and 20th
What health plan uses the "life management" goal?
Noble
What 3 forms need to be completes upon intake?
1. PREPARE tool
2 Housing Search Interview
3. ROI's
What should you do after a client has finished their appointment?
- Call transportation service for pick up
- Return to office and complete follow up form
- Send follow up form to provider and any additional notes/forms
When do you have to request time off by?
2 weeks in advance
When was IF founded?
2008
Which of these options is NOT billable activity; A. Drive Time, B. Notes, C. IF Trainings, D. CES Meeting
C. IF Trainings
What are the basic steps to get into CES?
- Create client profile (w/ basic information) on HMIS
- Upload HMIS consent form, disabling condition verification and homeless verification + personal documents
Before scheduling transportation service, what should you do first?
- CONFIRM appointment (date/time/location) with provider
- Call client to confirm address on file
How do you correct punch mistakes?
Multiple Answers:
- Enter a note with correction before you punch in/out
- Send an email to supervisor
-Write a comment on Paylocity in the "time and labor" tab
What counties does IF provide services in?
Los Angeles County, Orange County, Riverside County and San Bernardino County
What does the PREPARE tool stand for?
Protocol for Responding to and Assessing Patients Assets, Risks, and Experiences
What health plans do we partner with?
CalOptima, Kaiser, Prospect, CHOC, Noble, Optum/HCP, Monarch and Family Choice
What forms should you complete with new clients?
- ROI's, PREPARE (if non housing client), COVID -19 screening tool (prior to face to face), medical consent form.
What is the company ID used to login?
107308
What city did IF start in?
Costa Mesa