Housekeeping
The name of the housekeeping cleaning process
What is STEPS
The name of the restaurant
What is Whitney's
Total number of guest rooms
What is 184
Name for employees
What is ambassador
Street Address
What is 9333 S. Cicero Ave Oak Lawn
DND means
What is Do not Disturb
The time breakfast starts (Monday through Friday)
What is 6am
Time of check in
What is 3pm
Shape representing ambassador
What is triangle
Color of our energy
What is Blue
Where to enter guest issues
What is Quore
the first step of service
What is greeting the guest
number of guest room floors
What is 12
Director of Operations
Scott Livchak
maximum number of meeting rooms
What is 19
number of pillows in a king room and a double room
What is 5 in a king and 8 in a double
acceptable amount of time for a room service order to be delivered
what is 30 minutes
Name of guest messaging application
What is Kipsu
new culture training
What is EFFECT
current owner
Mr Singh
Time allowed to clean a check out room and a stay over room
What is 32 minutes for a check out and 20 minutes for a stay over
all the ingredients that make the torta
what is skirt steak, crema, queso, roasted poblano and potato hoagie
exact number of rooms for each type
What is
93 doubles 89 kings 2 Parlors
ICE is
What is Integrity in Conduct
Cooperation in Action Excellence in Performance
Hilton Opened
What is November 1982