Documentation & Compliance

Pathways Process
FSP
Compliance Challenge
Better Together
100

This term refers to activities that meet Pathways requirements for reimbursement. 

Pathways billable

100

This is the new process staff must follow to obtain approval for mileage reimbursement. 

What is the new milage approval process.

100

Until what age can a youth be enrolled in FSP?

Age 26

100

A participant signs the eligibility determination paperwork today, but the IATP hasn't been completed. Can the application be submitted? 

No

100

Imagine you lose access to every manual, checklist, and policy for one hour. What's the most valuable resource you still have?

Your teammates and supervisors. 

200

These purchases must always support this aspect of a participant's plan of care.

What are the participant's identified goals (or treatment/service plan goals).

200

Every email or communication with an MCO should include this person(s) or role(s). 

Quinn/Lead, Meg/Quality

200

How often does the continued enrollment have to be completed?

Every 6 months

200

You finish a visit but don't document it until several days later. What important principle is being compromised?

Timely documentation

200

A teammate is overwhelmed with referrals, and you schedule allows you to help. According to our team culture, what should you do?

Offer assistance and support your teammate. 

300

This assessment should be completed whenever specific risk factors or required circumstances are present. 

What is a C-SSRS 

300

Your participant has not responded to calls, texts, or home visits. Before closing the referral, what should you make sure you've completed?

What is 60 days of outreach and a Nonparticipation Form. 

300

What other program, in addition to FSP, does the state have for residential treatment?

Interim Relief

300
An ISS item was purchased, but no connection to goals exists in the documentation. What compliance issue could this create?

The purchase cannot be justified as medically or therapeutically necessary. 

300
True or False: Asking a teammate for help is a sign you don't know your job.

False. Seeking support is a strength and helps ensure quality of care. 

400

These are the phases participants move through during the Pathways to Success program. 

What are the phases of Pathways to Success.

400
During a visit, a participant mentions thoughts of suicide. What should happen before ending the visit?

Complete a C-SSRS (if indicated), assess safety, follow crisis procedures, and document appropriately. 

400

Does the youth have to live in Illinois to be eligible for FSP?

No, the legal guardian has to

400

What is the time frame for documentation to be completed within Epic.

If the encounter took place before 3p it should be documented the same day. If the encounter took place after 3p it should be completed by Noon the following business day. 

400

A teammate discovers a process that saves everyone time. What should they do next?

Share it with the team so everyone benefits. 

500

This is what the acronym C-SSRS stands for.

What is the Columbia-Suicide Rating Scale. 

500

A youth requests a new gaming console because they are bored. Before approving it as an ISS item, what question should you ask first?

How does this purchase directly support the youth's identified goals or treatment plan?  

500

Does a client have to be medicaid eligibile to qualify for FSP?

No, Clients are accepted regardless of insurance status. 
500

You completed excellent work with a participant but forgot to document it. From a compliance standpoint, what is the result?

If it isn't documented, it can't be verified and can't be considered done. 

500
Finish this statement: Our team members are not our competition, they are our _______________

Partners, Teammates, Greatest Resources, Support System. 

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