Money Matters
Your drawer is $12 short at close.
Record it on the shortage log with an explanation.
Water is spilled near the dish station.
Wipe it up and place a wet-floor sign.
A supplier offers you $100 concert tickets.
Decline; the gift limit is $25.
A guest mentions a peanut allergy.
Tell the kitchen and flag the ticket.
You want to report a concern without giving your name.
Use the anonymous Speak Up box or online form.
A coworker asks you to ring up her own discount.
Yes, if it is her own off-duty meal; the discount must be rung by another employee.
You wake up with a fever and sore throat before your shift.
Call your manager at least 2 hours early and stay home.
A cook keeps making jokes about a coworker's religion.
That's harassment under Title VII; report it.
A guest's meal comes out wrong twice.
Ask a manager to approve a comp recorded in the POS.
You suspect your own location manager of taking register cash.
Skip-level to the general manager or owners and REPORT
Your friend asks you to use your employee discount on his meal.
Politely decline; the discount is for employees only.
The meat slicer's safety guard is broken.
Tag it "Do Not Use" and report it.
Two cooks keep "losing" a new part-timer's tickets as a joke.
That's Bullying; stop it and report it.
A regular expects his "usual" free dessert.
Give warm service, but no free item without manager approval.
How long does it take for your report to be acknowledged?
2 business days.
Your manager asks you to clock out and then finish closing.
Stay on the clock; the FLSA requires pay for all hours worked.
You slip on a wet floor and twist your ankle, but it seems fine.
Report the injury to your manager the same shift.
A regular keeps commenting on a young server's body.
That's customer harassment; the manager must step in and stop it.
A college-age guest orders a beer but has no ID.
Decline the order and offer a non-alcoholic drink.
Right after you report a concern, your hours are cut.
That's Retaliation, a serious Code violation; report it.
On busy nights, a manager takes a cut of the servers' tip pool.
FLSA violation; report it to the owners.
A manager tells an injured dishwasher not to file a workers' compensation claim.
This is a violation; report it to the owners.
A location manager starts dating a server she schedules.
Disclose the relationship; the general manager takes over scheduling.
The owner's cousin orders lunch, and a manager says not to ring it up.
Ring up every item; the owner approves any courtesy comp.
You reported a concern honestly, but it turned out to be wrong.
It is still protected as a good-faith report.