General Housing
What carrier are you required to put the adjuster's full name in Mulligan in order to extend?
State Farm
How far out are you supposed to work your reports?
Where was CRS founded and in what state?
A mobile home park in California
How many hearts does an octopus have?
3
Housing #2 cases (Non Issue)
The housing CCS (or yourself)
What details are you verifying for the move in claim review?
If the adjuster approved an extension for 30+ days, what should we always ask the landlord?
Can we go month to month at the same rate?
Name all the members of the Senior management team
Hope Benefiel, Linda Hoolihan, Stephanie Bundgaard, Tim McMullan, and Chris Hunter
What is Christian's "uncomfortable" quote?
If you do not get outside your comfort zone at least 1 time per day, you are not going to grow professionally or personally
A claim comes in and the hotel did not work out and the family is requesting to book an Airbnb. Who would this claim be assigned to?
Chrissy Washington or Christian Camacho-Rojas
Where would you go to find the details of a rent payment sent to the landlord? Such as the check number and address the check was sent to?
Resource Hub
Who will you re-assign the case to for early FHA P/up, and when will you re-assign it to them?
Assign to VMT after pick up.
What is CRS' mission statement?
Making a difference by compassionately helping people rebuild their lives.
What saying does Linda always sign off with for the huddles?
Stay classy CRS!
An adjuster is upset and stating that he will not be calling CRS anymore, who should he be transferred to?
The appropriate RM
Name the carriers that have specific emails that all correspondence goes to. And what goes in the subject line?
Allstate, State Farm, and Homesite.
The claim number only
The policyholder signed a lease with the LL for 1 year. They moved back home after 6 months; the LL stated that we will be rent responsible for the remaining of the lease term. What are the next steps?
Complete a re-rent request and task to follow up with the LL.
What housing company did CRS acquire in 2018?
Klein & Company
What is the name of Josh’s favorite dog?
Zara
When a claim comes in for housing and hotel, who will be the point of contact for the ADJ and receive the approvals?
The Residence Specialist
What carriers require monthly check-ins?
Safeco/LibMu. The Hartford and State Auto
The PH is moving out within the initial lease term the landlord has also approved the move-out. What document will need to be sent?
Early move out confirmation document
What are CRS' core values?
High Performance, Compassionate Customer Focus, Collaborative Team Players, Accountable, and Innovative/Continuous learners
What were the four main characters' names in the TV series "Golden Girls“?
Blanche , Sofia, Dorothy, and Rose
A new Travel Trailer company would like to be a preferred vendor who would they speak with?
Greg Denny