When creating a new booking we start by clickling?
New Reservations
Vacation Express is owned by
Sunwing Vacations
Charter and Scheduled air
Add ons can be changed or cancelled from an active booking with no penalties up until
48 hours prior to departure
The fee for cancelling a Non refundable room 30 days prior to departure without insurance is
Non refundable
What does IP stand for when booking hotels
Inclusive Plan
Vacation express caters to customers travelling from
The United States
Charter air Terms and Conditions are determined by
Vacation express
An active booking can be cancelled or changed with no penalties within
the first 24hours from when the booking is made
For non- resticted hotels the fee for Cancelling Without Insurance 31+ Days is
What is the cost for paper documents ?
20$
When you need assistance on call Vacation express has a ________ department you can call
Helpline
If passengers would like to book seat selection for a Scheduled air flight who do they contact
The Airline directly
When adding hotel requests you must advise to the client
requests are not guarenteed
To do a destination change 20 days prior to departure on a Charter Air only Flight booking without insurance the VE fee is
150$ per person
the ONLY time we enter contact information is when
the Direct Consumer has never booked with Vacation express before
Transportation and Excursions are provided by a 3rd party company called
Nexus Tours
Which type of flights are non stop ?
Charter flights
When creating a booking we must _______ to make sure thr passengers recieve the services they purchased
Assign the Services
To do a Gateway Change on a package with Charter Air without insurance 5 days prior to departure , the VE fee is
Non - changable
Hotel Name , Airline, Fare Types and Connections are options that appear under what feature ?
Advance Options
Vacation Express Head Office is located in
Atlanta
Which type of flights are offered with varies classes at different prices ?
Scheduled air
Where can we go to see Hotel feature penalties
Vacationexpress.com - useful links - hotel cancellation penalties
To do a date change on a Package with Charter Air with VPP insurance 31 days prior to depature , the VE fee is
Waived - no fee charged