Acquisition
Name the 3 strategies related to acquisition
Job design, Recruitment, Global - costs, skills, supply.
Name the 2 strategies related to development.
Training and development and performance management
Name the 3 strategies related to Maintenance
Leadership style, Rewards and Workplace disputes
Name the strategy related to Separation
Workplace Disputes
Which effectiveness indicator measures the rate at which employees leave a business?
Changes in staff turnover
What is the capital city of Canada?
What are the two main types of tasks in job design?
Specific and general
Define performance management
Performance management assessing employee performance for developmental or administrative purposes.
List the four main leadership styles.
Autocratic, Democratic, Laissez-faire and Situational (contingency)
Define a dispute.
Disputes (AKA grievances) refers to conflicts that occur between parties, usually between the employees and the employer.
Which effectiveness indicator measures employee absence from work?
Absenteeism
Who wrote Pride and Prejudice?
Jane Austen
Job rotation, job enlargement, job enrichment and job sharing
What are the two types of training with an example.
Formal Training is a structured approach to develop the skills of employees. Examples of formal training include structured courses, seminars, and online training.
Informal Training is an unstructured approach to develop the skills of employees. Examples of informal training include on-the-job mentoring and coaching.
Provide three examples of Monetary and non-monetary rewards.
Monetary: bonuses, high supa, housing, gym memberships, company car.
Non-monetary: flexible working arrangements, training opportunities, praise
What are the two way industrial action can take place?
Overt and covert
After introducing a new workplace safety program, the number of workplace injuries falls from 24 to 9 per year.
Which effectiveness indicator provides the strongest evidence that the strategy has improved workplace safety?
Accident
What is the longest river in Australia?
The Murray River
Describe internal and external recruitment and provide one positive and negative for each.
Internal recruitment occurs when the position is filled by existing employees within the business.
Pos: cheaper, build commitment, motivation, recognition, better knowledge of candidate no orientation.
Neg: morale drop for those who missed out, no new skills, limited choice of candidates, favouritism, reduction of teamwork.
External recruitment Occurs when the position is filled by an individual who has not yet worked for the business.
Pos: new skills, large number of candidates, avoid favouritism, avoid conflict
Neg: increase recruitment and training costs, long time to fill, decrease employee satisfaction, struggle to adjust.
What is developmental performance management?
Focused on using data to develop the individual skills and abilities of employees, so they improve their effectiveness in their roles, overcome weaknesses and are prepared for promotion. This is best achieved through year round periodic feedback and shared discussion that is both empathetic and goal focused.
Describe the benefits of performance pay.
Increased performance, better corporate culture, increased efficiency
What is the process of solving workplace disputes?
Negotiation, mediation, arbitration
A business compares its HR results with other businesses. Which indicator?
Benchmarking Key Variables
Who was the first female to win the Nobel Peace Prize?
Marie Curie
Define the three global strategies.
Costs: refer to the price that businesses need to pay for the overseas labour.
Skills: refer to the expertise required to perform a task
Supply: refers to how many people are able to perform a specific task
What is the focus of administrative performance management?
The focus is on collecting data to manage the HR management function more efficiently and ensure that individual and business goals are aligned and strategic goals are met.
Which leadership style is the following statements:
1.I change my leadership depending on the situation
2.I only want things to be done the way I want it to
3.I prefer to make decisions alongside my employees
4. I entrust my employees to make their own decisions
1. Situational
2. Autocratic
3. Democratic
4. Laissez-faire
What is arbitration?
Arbitration is a process where a third party hears both sides of a dispute and makes a legally binding decision to resolve the dispute.
Define Level of Disputation
Refers to the amount of conflict that is occurring in a business.
Where did Ms Chrissimos moved to?
Kanahooka (Wollongong)