Quality management strategy that relies on continuous improvement in all business aspects.
What is Total Quality Management (TQM)?
Form of debt financing which involves a business selling its accounts receivable to a firm that specialises in collecting unpaid accounts.
What is Factoring?
Market that involves the purchasing of goods/services that go into the production of other products.
What is an Industrial Market?
The name of the test to determine if the employment agreement is equitable to the available award
What is the BOOT test?
This is the equation for COGS
What is Opening Stock + Purchases - Closing Stock?
Aiming to be the lowest-cost manufacturer in it's industry
What is Cost Leadership?
External source of finance which has current shareholders granted a chance to purchase more stock in a company.
What is a Rights Issue?
Category for distribution that allows for products to be available at a wide range of locations.
What is Intensive?
Term used to define when employees are no longer needed due to downsizing/closing/outsourcing.
What is Retrenchment/redundancy?

What is Twitter?
Performance objective that focuses on the consistency and reliability of products produced.
What is Dependability?
The ability to pay current liabilities as they fall due.
What is Liquidity?
Being forced to pay a higher price for a product that is identical to another retailers.
What is Price Discrimination?
The four processes involved HR management
What are acquisition, development, maintenance
and separation?
Each topic in the syllabus has these four sections
What are Nature, Influences, Processes and Strategies?
An operations process that involves materials, information, customers
What is transformed resources?
Steps taken by the RBA to impact the financial markets with the goals of low inflation and economic growth.
What is Monetary Policy?
Information sourced for a specific purpose. E.g. surveys, observations and experiments.
What is Primary Market Research?
Act of legislation that prohibits discrimination in the workplace based on race.
What is the Racial Discrimination Act 1984 (Cth)?
Make a judgement based in criteria;
determine the value of
What is Evaluate?
Term used to refer to the reduction of COGS due to the larger size of the business as production costs are spread over more units.
What are Economies of Scale?
What is a Super Fund?
Factor that influences choice through family, religion, culture and values.
What is Sociocultural?
Is the continuing commitment by companies to behave ethically and contribute to economic development, while improving the quality of life of stakeholders.
What is a Corporate Social Responsibility?

What is Levis?