This Team
Made up of subject matter experts on key topics across our product suite. They help our clients through virtual opportunities that are scheduled through Calendly.
What is the Training Team?
These dropdowns can be imported and are utilized throughout HST Practice Management.
What are Code Tables?
This is a training that every client will join and covers Item Master, Equipment, and Medication Mapping.
What is Inventory?
These are often imported via a spreadsheet on a annual basis.
What are Center and Medicare Fees?
The VP and Head of Operations.
Who is Jeff Alexander?
Ensures the implementation runs smoothly from start to finish, offering our clients a seamless virtual onboarding experience. They are at the center of the implementation, working directly with all teams.
What is the Implementation Team?
The minimum information needed for this profile is first and last name, though we always encourage to include more information as it will help with reporting.
What is Physician Profile?
Creating these can be a lengthy process for a facility that can become cumbersome based on the number of physicians and procedures they perform however, there are many tips and tricks to streamline the process including the option to 'copy' and 'import'.
What are Preference Cards?
This must be within a scanner in order to be used to Document Central scanning.
What is a Twain Driver?
A play on words for a locked field in HST Practice Management.
What is 'Lavender Locked'?
Part of Training & Development. They standardize and distribute virtual training and manage all supplemental training resources. Looking for a resource, or needing training assistance? You will reach out to this team.
What is the Learning and Development Team?
These are user specific access level "add on's" that can be added to a user profile.
What are Permissions?
Though it is not required, doing this when building procedure codes can make scheduling easier, and expedite the authorization and billing processes.
What is mapping CPT codes?
This report can be used to verify the amount due on date of service for a patient as well as what was collected.
What is SC1000- Admission Billing Schedule?
This is where clients can access free training resources, see announcements about product updates/outages, and submit a digital Support Ticket as well as track any existing tickets.
What is the Community Portal?
Falls into the Configuration Stage of the Implementation process. Project Managers will send them client deliverables through JIRA where they will configure client's databases in preparation for training.
Who is the ASR Team?
This status is required for any employee that will be participating in Dose Spot.
What is the Approved status?
This area in HST Practice Management is fully customizable through Code Tables and has analytical reports available. (One of Amanda's favorite features)
What are Outcomes/Indicators?
Center's can request a custom version of this, but it costs $250 to create.
What is a Registration Form?
6 Stages of the overall implementation process.
What is Planning, Configuration, Training, Go-Live Checklist, Go-Live, and Support
When looking for any information pertaining to our clients you will access our CRM database, Salesforce. If you have questions or need a workflow change in our CRM database you will reach out to this team for assistance.
What is the Business Solutions Team?
This area must be setup and filled out manually to utilize effective case costing that included indirect costs such as monthly rent.
What is Costing Report Configuration?
This relevant report is extremely helpful for clients who want to easily identify what supplies they need to order.
What is (IV4022) Supplies Needed Report?
These are what the center uses to know the total payment they will receive from a payer.
What are Payer Contracts?
HST Pathways Nashville Office Address.
What is 1801 West End, Nashville TN?