ID Smash
This card is utilized by Kean residents to access authorized residential buildings and identify themselves.
What is a Cougar ID?
This log is used to record visitor information when guests enter the building.
What is the Visitors Log?
This device may prevent residents from entering when it fails to read their access cards.
What is a card reader?
This occurs when someone follows an authorized person through a secure entrance without using their own access credentials.
What is tailgating/trespassing?
When you are unsure how to handle a resident's request, this is the best course of action.
What is asking the RA/Pro-Staff for guidance?
When a resident forgets their Cougar ID, this process must be completed before access is granted?
What is Lost Cougar ID form?
What is a non-acceptable form of identification?
When a DSR needs to confirm the identification of a residential student, this resource should be consulted.
What is the Security Desk Roster?
This is the security concern created when resident leaves a secured entrance propped open, allowing unauthorized individuals to potentially enter the building.
What is a propped-door security breach?
This type of reporting creates a record of a front desk incident and the actions taken.
What is incident report writing?
This roster should be consulted to confirm the appropriate information or contact for a front desk access-related situation.
What is the Security Desk Roster?
Under the guest identification procedure, an international non-residential guest is required to present this document for identification.
What is a passport?
Workday is down and it's preventing you from clocking out from your shift earlier in the day
What is emailing your supervisor and include the occurrence in your timesheet?
When the fire alarm panel activates, this designated group should be contacted according to the building's emergency procedures.
Who are Kean Jersey City Public Safety?
What are objective statements?
A person's name appears on this list, indicating that they may be prohibited from entering residence halls
What is the University's Trespass List?
A guest arrives without the required identification and says the resident is waiting upstairs.
What is establishing guest policy and explain the requirements of resident being present for sign in procedure?
THD stops working, and residents begin asking you to manually let everyone inside.
What is not bypassing access controls and utilizing security paper roster?
This notification appears on the security desk roster, notifying DSRs that the resident must meet with professional staff member.
What is Must See RHD?
You made a mistake while completing a guest log entry. What should you do?
What is correct and communicate with the appropriate staff member for further assistance?
A guest of the age of 17 tries to enter inside the space with their State ID.
What is the denial of entry because of underage guest?
A guest refuses to follow the check-in procedure and begins raising their voice.
What is remaining professional, avoiding escalation, restate the policy, and request assistance when appropriate?
The Security Desktop Computer is having trouble connecting with the school wifi
What is submitting a ticket with IT and contacting professional staff member?
This type of situation requires a DSR to contact emergency personnel immediately rather than waiting for instructions from a supervisor
What is an immediate threat to life or safety?
A guest is waiting to be signed in, the phone is ringing, and a resident comes downstairs to report a possible security concern. How do you decide what to address first?
What is report the safety risk first through the appropriate channel?