Operationally Sound
The Second step we should use when we have no idea how to help a customer and we need a solution.
What is HAL-E Chat?
An account that only allows you to cash Checks, and not deposit them.
What is Express Banking?
A Co-Worker that enjoys too many wings in one sitting.
Who is Evan Rayburn?
A Credit Card to help you responsibly build your credit with every purchase.
What is the Secured Credit Card?
The Merc with the Mouth
Who is Deadpool?
A tool used to organize our daily duties
What is the Financial Center Daily Checklist?
The Paper/Electronic document used to help discuss Fifth Third's various programs.
What is the Welcome Kit?
A Co-Worker that enjoys going in to record stores and collecting Vinyl Records?
Who is Layne Cherry?
A loan that uses the tool NADA in the decisioning of the loan.
What is an Auto Loan?
An adventure film where a group of people test out an almost complete theme park, but almost die (or get eaten) in the process.
What is Jurassic Park?
A report that consists of Documentation, FCA, and E-Consent.
What is the Retail Operations Scorecard?
The most basic account that allows you to pay touch-free with your card
What is Momentum Banking?
A Co-Worker that loves to go kayaking whenever humanly possible.
Who is Debbie Leach?
Unlimited Points, No point expiration, no annual fee, and 2% cash back for every $1 in purchases.
What is the Preferred Cash/Back Card?
A Non-Fictional furry being who brings everlasting joy and happiness to everyone's life
Who is Beans?
A magical land where we send our documents to if they are NOT e-signed.
What is KOFAX?
An account that allows you to have a maximum of 250 transactions per month without an additional fee
What is Business Standard Checking Account?
A Co-Worker that plays more golf in a year than most Pro Golfers.
Who is Hoon Kim?
A Card that gives you access to your line of credit, gives you 1 Reward Point for every $3 spent on purchases, and after your first purchase you earn 5,300 reward points.
What is the Equity Flexline Mastercard?
The Dynamic Duo
Who is Batman & Robin?
The name for adding and removing cash from the ATMs on a weekly basis.
What is Swap Balancing?
An account that gives you exclusive Benefits tailored to your needs for balances exceeding 2 million Dollars
What is Fifth Third Private Bank?
A Co-Worker that can play several dozen Billy Joel songs on the piano.
Who is Benjamin Hout?
A Credit line with a Draw period of 20 years with the balance being due at maturity.
What is a Secured Line of Credit?
The name of Han Solo and Chewbacca's cargo ship.
What is the Millennium Falcon?