Order To Cash
List the 7 steps in the OTC workflow
What is: Receiving, Estimation, Repair, QC, Shipping, Invoice & Collections?
Product line fiberoptic cables fall under.
What is Video?
Name the classifications of a rigid scope
What is Standard, Specialty, Operative, Semi-Rigid, Specialty Operative, UHD-4K?
These lab(s) repair instruments
What is Stow, NWJ, BHM?
This is how you have a department added to an account.
What is a HelpDesk Ticket?
Name the way we are to start using to create SRNs
What is Send Items?
What is stainless, specialty, laparoscopic & machine shop.
The list price of Stirrup Repairs and the repair code used.
What is $850 & SPS850?
This is the difference between powder coating and color coding.
What is insulating the instrument vs dipping for identification purposes?
A PO on a closed order needs to be updated.
What is email OMT SRN, PO, Invoice, SO# for PO number to be updated?
PO required estimates are in this stage of the order to cash workflow.
What is Shipping?
List 6 of the product lines prefixes STERIS IMS repairs and what they stand for
What are RS. Rigid Scopes, RS. Flexible Scopes, PS. Power Devices, VI. Video Equipment, EC. Endocam, IN. Instruments & OP. Opthalmic?
The device that has a rigid shaft but also has deflecting/angulating tip.
What is Endocam?
Today is someone's birthday that is really important.
Who is Monica Hardman?
The difference between a biomed and a GPO.
What is Biomed is identified in the Customer name and controls assets for accounts, GPO drives Customer pricing?
Orders that fall on the unbilled are between these two stages on the order to cash workflow.
What is Shipping & Invoicing?
What is a Flexible Scope?
These are the three types of power equipment, how they're powered and one type of procedure each are used in.
What is: electric, cord and console, neuro?
What is: battery, battery pack, reconstructive surgeries?
What is: pneumatic, air, dental procedures?
Name type of scope, large or small, video or fiber and any additional features
TJF-Q180
PCF-H180AL
BF-P60
What is:
Duodenoscope, large, video, full screen image
Pediatric Colonoscope, large, video, high def image, adjustable tensioner
Pediatric Bronchoscope, small, fiber
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Who is Chelsea & Monica?
This is the phase of the order to cash work flow where your sales rep is asking about the status of their flexible scope and if we can ship it out early.
What is Repair?
Rigid Scope is a device composed of ________, ________ and ________ and are used in conjunction with ________ to view inside a patients body to examine and diagnose.
What is glass rod lenses, fiber optics and stainless steel tubing - Video Equipment
What is asking your CCS III for help?
Aeration means _____.
These are all the pricing programs for flex and their pricing structure.
What is
EndoA - leveled
EndoB - leveled
VA Flatrate - flatrate
T&M - every code pulls a price