ICS ONLY

COVERAGE

200

Change made within last 30 days will generate this CC

CC33

400

Why would a CC 95 generate?

Claim filed within first 20 days of a policy reissue after a lapse

600

How do rental companies typically get their veh repaired after we resolve a CC37?

They send a demand

800

What endorsement do we look for on a Repossession claim?

UE316

1000

What 2 things are needed for a Non-Involvement Claim?

** DOUBLE POINTS **

Coverage RI

Photos of Vehicle (8)

LIABILITY

200

Two opposing FOAs is considered what?

* DOUBLE POINTS *

Word v Word

400

We determined shared neg and accepted 60% but are willing to negotiate up to 70%. In what order would we type the negotiation range in the Total Liability section of CIQ?

60 | 70

600

Liability is pending, what do we update ATLAS to after speaking with IP?

Advised Liability

800

Hypothetical Scenario: Using claim 0441554700101092 , liab is a 0% on INSD. share your screen and show me how to bypass CIQ, so we can HC PD exposure

Click CIQ > Click 'big' claim number > update 4 boxes to Bypass for CSR clear liab 

1000

AC calls and we notice that we've denied liability. What letter do we send to AC? 

Denial_Liability_To_Adverse

ATLAS- ONE ANSWER ONLY

200

Using your real ATLAS, you receive a call from Body Shop, requesting supplement amount on claim 8719410270000001 , what amount do you give them?

* you have 20 seconds *

$6741.43

400

Using your real ATLAS, what is missing on claim 0519940800101026 , from moving this file to closure?

** DOUBLE POINTS **

* you have 30 seconds *

HC exposures

600

What is the PIP adjuster phone number on claim 8719410270000001 

* you have 15 seconds *

832-772-0792

800

Using claim 0322069960000003, Can we release claim status to Law Enforcement?

No...use your verification matrix 

1000

Using your real ATLAS, there is a sister claim associated with claim 0388669160101100 , what is the insurance term for this type of claim?

* DI is not the answer we're looking for **

*TIE FOR FIRST PLACE IF YOU'RE BEHIND...OR GET 1.5X POINTS IF YOU'RE IN LEAD *

BIFURCATED

GENERAL

200

Tool Terrence use for quiz review

Slido

400

what section in WebEx can you find your extension, should you forget?

Health Checker

600

Using your Knowledge Tool, what is the statue of limitations for property damage in Pennsylvania?

** DOUBLE POINTS **

2 years

800

What is your Navi percentage goal while in ICS?

85%

1000

to test your search skills...What was our week 2 quiz average? you have 10 seconds

* not eligible for rebuttal by others due to time restraint...*

first question: 97% 

HOPE YOU TOOK NOTES :)

200

What two words can you type in Eloquence to find coverage denial letter for AC?

Third Party

400

What section of the policy handles first party damages?

Section 3

600

What 2 words must we ensure is in our RORs?

"It Appears..."

800

What section of the policy handles 3rd party damages?

** DOUBLE POINTS **

Section 1

1000

What is the equation to obtain your Navi percentage?

Stop % x skip % = navi %