Rules of the Clock
How many hours in advance must you call or text if you are going to be absent for a shift?
What is 2 hours?
When must you clock in and clock out using the mobile app?
What is every single shift?
What kind of shoes are you strictly required to wear while on shift?
What are closed-toe, non-slip athletic or work shoes?
True or False: You can take pictures inside a client's home as long as the client isn't in them.
What is False (Photos or videos inside a client's home are strictly forbidden)?
What day of the week is official payday?
What is Friday?
How late do you have to clock in before you are officially marked "tardy"?
What is 15 minutes?
True or False: You should write down complaints or vent about a tough shift in your app notes.
What is False (Notes must be strictly factual and only focused on client care)?
How long are you required to wash your hands with soap and water?
What is at least 20 seconds?
What happens if you post information or photos of a client on social media?
What is you will be fired immediately (it's a privacy violation)?
What is IHC’s company match percentage for the 401(k) retirement plan?
What is 3%?
True or False: You and your client can agree to change your shift time without asking the office.
What is False (Only the office can change schedules)?
When should your shift notes be submitted in the app?
What is at the time you clock out?
If you choose to wear shorts in warm weather, how long must they be?
What is no shorter than 2 inches above the knee (about 3 fingers wide)?
Can you accept a cash tip or a holiday gift card from a client or their family?
What is No (Staff may not accept gifts, tips, or loans)?
How much extra pay do you earn if you work on Thanksgiving, Christmas, or New Year's Day?
What is 1.5 times your regular pay rate (Time and a half)?
How many attendance points gets you fired?
What is 6 points?
What will happen to your pay for a shift if you forget to clock in/out AND don't write hourly notes?
What is you won't get paid for that shift (because work can't be proven)?
What type of top is NOT allowed to be worn on duty?
What are graphic tees, crop tops, tank tops, or shirts with offensive language?
Are caregivers allowed to smoke or vape inside a client’s home or inside a transportation vehicle?
What is No (Smoking must always take place outdoors)?
How many hours do you need to work in a single week before overtime pay kicks in?
What is more than 40 hours with office approval?
What happens if you leave before 90 days of working at IHC regarding your initial background check and TB test costs?
What is they get taken out of your final paycheck?
Why should you never leave a message for your client in the app notes?
What is they are only for the office and state auditors
What must you do immediately if a client refuses a required task, like taking a bath or medicine?
What is fill out a Refusal of Care Form?
hat happens if you steal money or property from a client?
What is immediate termination AND referral to law enforcement/Medicaid Fraud for criminal prosecution?
What must you get from the office before working extra hours or making up a missed shift—otherwise, you won't get paid for that time?
What is prior office/supervisor approval?