Front Desk
Examples include Advance Deposit or Book-Early-and-Save.
_____
Los ejemplos incluyen deposito anticipado o reservar temprano y guardar.
What are pre-paid nonrefundable reservations?
_____
?Que son las reservas no reembolsables prepago?
Head Housekeeper
_____
Cabeza de ama de llaves
Who is Ana Juarez?
_____
?Quien es Ana Juarez?
This form includes items such as CL and pH.
_____
Este formulario incluye elementos como CL y pH.
What is the Pool Daily Log?
_____
?Cual es el registro diario de la piscina?
This event is held three days a week, Monday-Wednesday.
_____
Este evento se lleva a cabo tres dias a la semina, lunas-miercoles.
What is the Staybridge Suites Evening Social?
_____
?Que es la velada social del Staybridge Suites?
Properties include: L'Auberge Casino Resort and Crowne Plaza Energy Corridor
Where has Olga West also worked?
500 IHG Rewards Club Points
_____
500 IHG Recompensa Puntos Club
How many Weclome Amenity points is a Platinunm Elite member eligible for?
_____
?Cuantos puntos de amenidad de bienvenida es elegible para un socio Platinum de elite?
These areas are considered to be heavily used by guests and are inspected with ultraviolet light.
_____
Estas areas se consideran muy utilizadas por los huespedes y se inspeccionan con luz ultravioleta.
What are high touch areas?
_____
?Que son las areas de alto tacto?
True of False:
The elevator equipment room does not need to have the air temperature monitored and documented.
_____
Verdadero o falso:
La sala de quipos de ascensores no necesita controlar y documentar la temperatura del aire.
FALSE: this is part of the Daily/Weekly Checklist and is important to ensure the hydraulic equipment does not get to hot causing the elevator to shut down.
_____
Falso: Esto es parte de la lista de verificacion semanal diaria y es importante asegurar que el equipo hidraulico no se caliento demasiado causando que el elevador se apague.
It is a preferred practice to wear these when handling raw or unprepared food items.
_____
Es una practica preferida para usar estos fueron el manejo de alimentos crudos o no preparados articulos de comida.
What are gloves?
_____
?Que son los guantes?
Regional Director of Operations
_____
Director regional de operaciones
Who is Steve Nickerson?
_____
?Quien es Steve Nickerson?
Reservations made via TPI or OTA.
_____
Reservas realizadas a traves de TPI o OTA.
What are third-party reservations?
_____
?Que son las reservaciones de terceros?
The 5th and final stage of the IHG Way of Clean 5-S Cleaning Program.
_____
La quinta y ultima etapa de IHG manera de limpiar 5-S programa de limpieza.
What is Self-Inspect?
_____
?Que es auto inspeccionar?
114 Rooms
_____
114 habitaciones
How many guest rooms should Preventative Maintenance be performed in per quarter?
_____
?Cuantos habitaciones de huespedes deben realizarse mantenimientos preventivos por trimestre?
13 years each this year.
_____
13 anos cada ano.
How long have Sylvia and Dixia been employed here at this hotel?
_____
?Cuanto tiempo han empleado Sylvia y Dixia acqui en este hotel?
This individual took culinary classes in high school.
_____
Este individuo tomo clases culinarias en la escuela secundaria.
Who is Elias Ariza?
_____
?Quien es Elias Ariza?
This company uses a faxed form to alert you of reservations made through THIER system. Check-in involves accessing both systems.
_____
Esta empresa utiliza un formulariopor fax para alertarle de las reservas realizadas a traves de su sistema. El registro implica el acceso a ambos sistemas.
What is CLC?
_____
?Que es CLC?
*****DAILY DOUBLE*****
Use this color rag to clean the bathtub and sink.
_____
Use este trapo de color para limpiar la banera y el fregadero.
What is the Pink rag?
_____
?Que es el trapo rosado?
Examples include: Fire Extinguishers, Fire Suppression System, Smoke Alarms.
_____
Los ejemplos incluyen: extintores, sistema de extincion de incendios, alarmas de humo.
What are Life Safety Systems?
_____
?Que son los sistemas de seguridad vital?
These items are only available upon guest request.
_____
Estos articulos solo estan disponibles a pedido del huesped.
What are disposables?
_____
?Que son la desechables?
Notable clients include: Dr. Thaksin Shinawatra, The Pointer Sisters, and Bush #41.
Who are some of the dignitaries Richard has fed in Catering?
Examples include: RGI, GOP, Guest Love, Cleanliness
_____
Los ejemplos incluyen: RGI, GOP, Amor de huesped, Limpieza.
What are Winning Metrics?
_____
?Que son las metricas ganadoras?
KVD's
_____
KVD's
What are Key Value Drivers?
?Que son los controladores de valor clave?
1. Door and Lock_____Puerta y cerradura
2. HVAC/PTAC
3. Carpet/floor_____Alfombra/Piso
4. Upholstery_____Tapiceria
5. Lampshades/Light bulbs_____Cortinas de lampara/Bombillas
6. No Hair_____Sin pelo
7. TV operates_____TV funciona
8. Kitchen is clean_____La cocina esta limpia
Harmful chemicals are not used outside the building in order to protect these.
_____
Los productos quimicos nocivos no se utilizan fuera del edificio con el fin de protegerlos.
What are Ducks?
_____
?Que son las patos?
Miller Lite and Shiner Bock
_____
Miller Lite en Shiner Back
What are the beers on tap?
_____
?Que son las cervezas de barril?
This individual named their dog after the famous Chef Gordon Ramsay.
_____
Este individuo nombro a su perro despues del famoso chef Gordon Ramsay.
Who is Arielle Henry?
_____
?Quien es Arielle Henry?
*****DAILY DOUBLE*****