INCONTACT
AMOUNT OF TIME AGENTS SHOULD LOG IN PRIOR TO SCHEDULED PHONE TIME
what is 10 minutes
SOMEONE WHO REFUSES TO PAY A TAX CLAIMING THAT TAX LAWS ARE UNCONSTITUTIONAL
who is a tax protester?
FORM OF RELIEF MOST OFTEN CONFUSED WITH INNOCENT SPOUSE
what is an injured spouse
THE FEE GENERALLY WAIVED ON ALL VDA PERIODS
what is a penalty
IRS AUDIT BASED ON OMITTED/UNREPORTED INCOME
what is a CP2000
WHAT SHOULD AN AGENT DO BEFORE TAKING A LUNCH BREAK
what is make sure there is adequate coverage
TAXPAYER THAT HAS NOT FILED HIS/HER TAX RETURNS
who is a delinquent taxpayer
THE DEPARTMENT THAT HANDLES INNOCENT SPOUSE CASES
what is the individual audit discovery unit
NAME TO DESCRIBE THE LENGTH OF TIME FOR WHICH THE TAXPAYER WILL BE REQUIRED TO PAY DELINQUENT TAXES
what is the look-back period.
AUDIT BASED ON DIFFERENCES BETWEEN THE IRS AND STATE FOR A PARTICULAR YEAR
what is a CAA
DOCUMENT NEEDED BEFORE AN AGENT CAN SPEAK TO A TAX PREPARER
what is a POA
TAXPAYER THAT FILES A SCHEDULE C WITH HIS/HER TAX RETURN
who is a self-employed taxpayer
DOCUMENT USED TO DETERMINE IF THE IRS HAS GRANTED INNOCENT SPOUSE
what is the final determination letter (will accept account transcript)
INTERGOVERNMENTAL STATE TAX AGENCY WHOSE MISSION IS TO PROMOTE UNIFORM AND CONSISTENT TAX POLICY AMONG THE STATES.
who is the multistate tax commission (mtc)
AUDIT BASED ON CHANGES/DISALLOWANCES TO FEDERAL RETURN BY IRS
what is an EOAD
ACTION ALL AGENTS SHOULD TAKE WHEN A TAXPAYER CALLS TO COMPLAIN/VENT
what is listening (empathy)
TAXPAYER'S ELIGIBLE FOR RETIREMENT INCOME EXCLUSION
who is a 62 (65) and older taxpayer
FORM USED TO FILE INNOCENT SPOUSE RELIEF WITH THE IRS
what is form 8857
OTHER THAN THE SUMITTED APPLICATION, NAME 2 VDA REQUIREMENTS FOR ELIGIBILITY
what are no prior DOR contact for the tax obligation in question and compliant with all other Georgia tax obligations not covered by VDA
AUDIT BASED ON NON-FILING TAXPAYER
what is a delinquent audit
THE MAXIMUM NUMBER OF TIMES THE PHONE SHOULD RING BEFORE ANSWERING
what is 3 times
TAXPAYERS UNDER 62 THAT ARE ELIGIBLE FOR A RETIREMENT INCOME EXCLUSION
who is a disabled taxpayer
DOCUMENT SUBMITTED TO BOTH SPOUSES AFTER IRS REVIEWS FORM 8857
what is the preliminary determination letter
2 TAX TYPES NOT HANDLED BY THE VDA PROGRAM
what are alcohol and tobacco taxes.
AUDIT BASED ON AUDITOR REVIEW OF AN INDIVIDUAL'S STATE TAX RETURN OR LACK THERE OF
what is a desk audit (will accept schedule C audit)