ALMACENAR DATOS?
STORE DATA
QUEJA?
COMPLAINT
This is more easy (_______) than the other exam.
EASIER
DE QUIEN?
WHOSE?
A quality of a good IT professional
Knowledgeable, polite, patient, attentive, reliable, informative, kind
ALTAVOCES?
SPEAKERS
COLGARSE?
CRASH
Adverbs of Frequency: NORMALMENTE?
USUALLY
CUANTO vs CUANTOS?
HOW MUCH/HOW MANY
What is the point of customer satisfaction surveys?
To know what you are doing right or wrong, and to improve your service.
REDES?
NETWORKS
JEFE DE VENTAS?
SALES MANAGER
Comparative: MOST SMART?
SMARTEST
She did finish. (AFF)
She finished.
Something you should do so that your customers can understand you.
Use simple vocabulary
DISCO DURO?
HARD DRIVE
CODIFICAR?
TO ENCODE
He (casi nunca) comes to class.
HARDLY EVER
Answer "Did he call?" in negative past simple.
He didn't call.
If you are working on someone's device, and it is taking a long time, what is something you could say to them?
"Thank you for your patience" "Sorry for the delay"
PLACA BASE?
MOTHERBOARD
MEMORIA DEL ORDENADOR?
CACHÉ MEMORY
Irregular Superlative: MORE GOOD THAN
BETTER THAN
Which QUE is used for people and things?
THAT
What should you do or think about before you make a promise to a customer?
If you have the time to complete the task, if you have the tools to complete the task successfully, if you be able to deliver on your promise