Priority1 Knowledge
Who is the VP of LTL Pricing?
Will Sison
Who was the first hire on Team CS?
Andy Conger
What are the two forms of LTL pricing
CSP and Blanket
Steps for a rescue
confirm where the freight is
confirm rate for another carrier to rescue
confirm with customer
alert OG carrier and send them docs needed
send in rescue carrier with ID and PRO
Who is the VP of inside sales?
Prentice O'Guinn
What is the name of our Parent Company?
Priority1 Wire and Cable
Who on our team serves in the National Guard?
Jacob Stringer OR James Wills
What question do you need to ask when quoting expedited?
does it need to be dock high?
High-Low / Asking for budget
ask for budget, if not given, go high and bring back down to where we need to be
Which member of CS inside sales has lived 8 different places?
Delaine Tarpley
Who is the head of our Temp Controlled Team?
Chea Peterman
Who on our team played college basketball
Ben Harvey
What are the two API integration requirements and the prices associated with them?
Full Integration (Quoting Booking, & Dispatching) - $5K
Rating Only - $2,500
Tell us about Priority1's FBA
P1 AUDITS EVERY INVOICE FOR FREE. CUSTOMERS WILL NEVER RECEIVE AN INVOICE THAT DIFFERS FROM THEIR QUOTED AMOUNT WITHOUT HEARING FROM US FIRST.
Name 3 people on our team who started in different departments at Priority1
Emily Jiminez
Andy Conger
Emily Powell
Hunter Matthews
Courtney Loyd
Malik Manning
Who is the head of the claims team?
Katie Morris
Which person on our team used to work at Titos Vodka?
Jacob Harper
What does PLACCE stand for?
Pricing
Logins
Addresses
Commodity Lists
Cabo Preferences
E-Portal
Limited access variance $189 - tough customer
business with a dock but it is a strip mall
did they de-escalate the customer? Did we get payment? Bonus points if a meeting was set!
Which member of CS Inside Sales has applied for the x factor? Bonus points if you know the song.
Olivia - Rolling in the Deep, Adele
What is Priority1's Moto?
Your Product, our Priority.
Name all CS Supervisors / Managers
Andy
Jake
Olivia
Chelsea
Hunter
Jacob Harper
Courtney
Conner
Molly
Matt
Shelbi
Haze
Grant
Name the 18 freight classes
50,55,60,65,70,77.5,85,92.5,100,110,125,150,75,200,250,300,400,500
run us through your intro
Full name, no new sales responsibility, how has your experience been so far?
Name 2 people on our team who have lived in california
Zach Miller, Madison Rodgers