Basics
This is the amount a customer pays before insurance begins paying for a covered loss.
What is a deductible?
This type of inspection may occur when a new homeowners policy is written.
What is a home inspection?
This coverage pays for damage to your own vehicle after hitting another vehicle or object.
What is Collision Coverage?
This policy is designed for someone renting an apartment.
What is Renters Insurance (HO-4)?
This policy provides extra liability protection above home and auto limits.
What is an Umbrella Policy?
Client calls in asking for summary coverages, limits, premium, discounts, and policy term. You should provide...
What is the Declaration Page?
This coverage helps rebuild or repair the home itself after a covered loss
Explain it through a story :)
What is Coverage A (Dwelling)?
“If your home burned down tonight, this is what rebuilds it — the walls, the roof, the structure itself. Same setup, same look. Without it, you'd be starting from zero."
A deer runs into your vehicle.
What is Comprehensive Coverage?
This policy is designed for condominium owners.
What is Condo Insurance (HO-6)?
This policy covers damage caused by rising water.
What is Flood Insurance?
The most an insurance company will pay for a covered loss.
What is a policy limit?
A tree falls during a windstorm and damages the insured's roof. $1,000 flat AOP and 1% Hurricane. _____ deductible is applied.
What is $1,000 AOP
This report shows a driver's accident and violation history.
What is an MVR?
This policy is commonly written for rental properties owned by a landlord.
What is a DP-3 Policy?
This product helps pay for repairs or replacement of home systems and appliances due to normal wear and tear
What is a Home Warranty?
A change or addition made to a policy after it is issued.
What is an endorsement?
A customer says, "My home is worth $450,000 on Zillow, so that's how much insurance I need."
Insurance is based on replacement cost—the cost to rebuild the home—not its market value, which includes the land, location, and local real estate market.
This endorsement replaces broken auto glass without requiring a deductible.
Explain it through storytelling
What is Full Glass or $0 Glass Coverage?
This coverage helps protect a landlord if rental income is lost because of a covered claim.
What is Loss of Rental Income?
This product protects expensive jewelry beyond the homeowners policy sublimit.
What is PAF (Personal Article Floater)?
or
What is Scheduled Personal Property Coverage?