Multiple Intelligences and Emotional Intelligence (Chapter 1 )
This ability means understanding another person's perspective, often described as "putting yourself in their shoes."
What is Empathy?
This team leads a brief motivational activity to boost energy and involve the whole group.
What is the Energizer Team?
This document outlines what will be covered during a meeting.
What is an agenda?
This term means assessing the quality of something.
What is evaluation?
This harmful group member benefits from everyone else’s work without doing their fair share.
Who is the Free Rider?
The W I I F M principle asks this question about how a task or activity benefits you.
What is “What’s in it for me?”
This individual keeps an accurate written record of team meetings, including decisions, assigned responsibilities, and deadlines.
Who is the Team Recorder/Minute-Taker?
These are the official written record of what happened during a meeting.
What are the minutes?
A group schedules an assessment of specific behaviours for its next meeting. This is the type of evaluation being used.
What is formal evaluation?
This helpful task role involves asking other members for their ideas and opinions.
Who is the Idea Seeker?
One student enjoys learning through group discussions. Another prefers working independently and reflecting alone. Name these two intelligences in order.
What are interpersonal intelligence and intrapersonal intelligence?
When a team works together and achieves more than its members could accomplish separately, it demonstrates this concept.
What is synergy?
During a meeting, a member makes a formal proposal that the group take a particular course of action.
What is a motion?
During a meeting, a member spontaneously says, “We need to give everyone a chance to speak.” This unscheduled assessment is an example of this.
What is informal evaluation?
Two members disagree about the project. This person helps them discuss the disagreement respectfully and find common ground.
Who is the Conflict Mediator?
During a disagreement, you notice that you are becoming frustrated. You then control your reaction and respond calmly. Identify the two emotional intelligence components in order.
What are self-awareness and self-regulation?
A member says, “I’m the Participant-Analyst, so I’ll just watch everyone work.” Explain why this is incorrect and name the two areas they should monitor.
The Participant-Analyst must participate fully while monitoring task completion and team development, including the group’s social relationships.
These widely used rules guide formal business meetings, and this person is responsible for conducting the meeting according to them. Name both.
What are Robert’s Rules of Order, and who is the Team Leader or Chair?
A member gives feedback by saying, “You’re irresponsible.” Explain what is wrong with this feedback and replace it with an observation about behaviour.
It judges the person’s character instead of describing what they did. An acceptable replacement is: “You missed the last two meetings without letting the group know.”
A member repeatedly completes other people’s unfinished tasks. Name this harmful role and explain one reason it can hurt the group.
Who is the Rescuer? They can become overloaded or prevent other members from taking responsibility for their own work.
Name all five components of emotional intelligence outlined by Daniel Goleman in this chapter.
What are self-awareness, self-regulation, motivation, empathy, and social skills?
Name all four individual roles in the experiential model and give one responsibility of each.
Team Leader: Chairs meetings and coordinates the team’s work.
Recorder/Minute-Taker: Keeps accurate written records of meetings.
Reporter: Prepares and presents reports about the team’s progress.
Participant-Analyst: Participates fully and observes the team’s progress toward task and social goals.
During a voice-only meeting, members keep speaking over each other. Explain why this type of meeting requires special protocols and give two examples of protocols that could help.
Visual cues such as eye contact and body language are missing. Helpful protocols could include identifying yourself before speaking and using a clear speaking order.
Name the five steps of formal evaluation in the correct order.
Identify the focus behaviours.
Create an evaluation instrument.
Use the instrument.
Discuss the observations and ratings.
Set goals for improvement.
A member says, “We’ve completed three slides. Does everyone understand what their remaining section needs? Let’s finish the conclusion before practising.” Identify the first three helpful task roles in order.
Progress Summarizer.
Comprehension Checker.
Direction Suggester.