DEAR MAN
Stick to the facts. Tell the person exactly what you are reacting to.
What is Describe?
Be nice and respectful. No attacks. No threats.
What is (be) Gentle?
FAST is used to maintain this type of effectiveness.
What is Self-Respect?
Style that gets what you want, but hurts yourself/others.
What is Aggressive?
Keep your focus on your goals. Maintain your position. Don't be distracted. Don't get off topic.
What is (stay) Mindful?
Use humor. Smile. Leave your attitude at the door.
What is (use an) Easy Manner?
Don't sell out your values or integrity for reasons that aren't VERY important. "Stick to your guns."
What is Stick to values?
Style that attempts to get what you want in a sneaking or round about way.
What is Passive Aggressive?
Be willing to give to get. Offer and ask for other solutions to the problems.
What is Negotiate?
Do this with both words and actions.
What is Validate?
Validate your own feelings and wishes as well as the other person's.
What is (be) Fair?
The style used most by jealous, meddling, and sweet mother-in-laws.
What is Passive Aggressive?
DEAR MAN is used to maintain this type of effectiveness.
What is Objective?
Listen. Give eye contact. Don't interrupt.
What is (act) Interested?
Don't lie. Don't act helpless when you aren't.
What is (be) Truthful?
Style that is clear, direct, and respectful of self and others.
What is Assertive?
Use "I" statements to let the other person know how you feel.
What is Express?
GIVE is used to maintain this type of effectiveness.
What is Relationship?
Be okay with having an opinion or for disagreeing.
What is (no) Apologies?
Style that is primarily concerned with avoiding conflict.
What is Passive?