Know Your Duo
When opened, iPhone Duo gives customers the largest display ever on an iPhone. How large is it?
7.6 inches
How many megapixels are the Main, Ultra Wide, and Telephoto cameras in the iPhone 18 Pro camera system?
48MP each
“I want the biggest possible screen for movies, reading, and multitasking, but I still want it to fit comfortably in my pocket.”
iPhone Duo
What chip powers both iPhone Duo and iPhone 18 Pro?
A20 Pro
A customer picks up Duo and says, “Okay...but why would I actually unfold this?” Name two experiences you'd immediately demonstrate.
Multitasking, content viewing, gaming, Siri AI, productivity, reading, FaceTime, etc.
What authentication method replaces Face ID on iPhone Duo?
Touch ID integrated into the side button.
What new Main-camera feature gives an 18 Pro customer more control over depth of field and light?
Variable aperture
“Photography is the #1 reason I'm upgrading. I want the most versatile camera and zoom system available.”
iPhone 18 Pro/Pro Max
What thermal technology helps both devices sustain demanding performance instead of simply hitting high peak performance briefly?
Vapor chamber
A customer says, “Foldables always have an ugly crease.” Which Duo feature should you show and explain?
Nano-texture inner display designed to minimize glare/reflections and crease visibility
A customer worries the inner screen will be difficult to see under bright light. What display feature specifically addresses glare and reflections?
Nano-texture finish
A customer loves photographing flowers, insects, jewelry, and other tiny subjects. Which model offers a dedicated capability Duo does not?
iPhone 18 Pro/Pro Max, with macro photography
“I want the longest possible video playback battery life and don't care about having a folding display.”
iPhone 18 Pro Max, with up to 45 hours of video playback
A20 Pro's Neural Engine actually consists of two Neural Engines. How many total cores does that equal?
32 cores
A customer says their iPhone gets hot and slows down when gaming. What's the most relevant improvement to explain on Duo/18 Pro?
A20 Pro paired with the redesigned vapor-chamber thermal system for improved sustained performance
How large is Duo's outer display when closed?
5.4 inches
What's the maximum optical-quality zoom offered by iPhone Duo versus iPhone 18 Pro?
2x on Duo versus 8x on iPhone 18 Pro
“I travel constantly and want something compact one-handed, but I'd love a much larger workspace when I'm answering email or working between flights.”
iPhone Duo
Which Apple-designed wireless chip brings Wi-Fi 7, Bluetooth 6, and Thread to these iPhones?
N1
A customer asks, “Why would I buy the 18 Pro/Pro Max instead of Duo?” Give a customer-benefit answer without mentioning price.
More capable Pro camera system, greater zoom range, variable aperture, battery advantages depending on model, and traditional form factor.
Name three major display technologies that are available on both Duo displays.
ProMotion, Always-On, and up to 3000 nits peak outdoor brightness
A customer is recording an important event and wants to capture the highest-quality video possible directly on iPhone 18 Pro/Pro Max. What resolution and frame rate can they record in ProRes?
4K ProRes at up to 120 fps
A customer wants a large display but is torn between Duo and Pro Max. Give two discovery questions that would help determine the better choice.
“How important is camera versatility?”
“Would you use multitasking?”
“Do you prioritize battery life?”
“How important is one-handed/pocketable use?”
Compared with A19 Pro, approximately how much faster is A20 Pro's GPU?
Up to 40% faster
You have 30 seconds with someone who says, “I already have a good iPhone. I don't see why Duo matters.” Demonstrate one Duo capability and connect it to a real customer benefit.
How'd they do?