The type of group that consists mostly of minors.
Sum Group
The amount our guests pay that will be directed to the staff of the ship.
Gratuity
flowrider
This is the department we contact in times we need help, has questions and even escalation requests
Groups resolutions specialist
Most of the time the most affordable option in booking a cruise, though you'll need to wait for a stateroom to be assigned to you
Guarantee stateroom
Group Financial Summary report (GFS)
The credit a group earns that can be used to pay for cruise fare
Tour conductor credit
Allure of the seas, harmony of the seas and symphony of the seas are all belong to what class?
Oasis class ships
If a group wants to book a group shore excursion. we contact?
Send an email to groupshorex@rccl.com
These are balcony staterooms that has the view of central park and boardwalk
Neighborhood balcony
This is being set if a group that has 40 or more guests that wants to dine to a specialty dining restaurant.
Buyout
The process of moving money from one booking to another
Funds maintenance transfer
She is the god mother of Star of the seas
Kellie Gerardi
Vicki Freed
The class of suite where gratuities are going to be complimentary.
Star class suites
the department that assists guests when bookings are to be paid by their company for prize winners
Incentive group/team
This is what our guests use with all of their purchase transactions while they're on the ship
Seapass
Who is the oldest active ship in Royal Caribbean's fleet?
Grandeur of the seas
This is the team that we must contact if a guest requests to board the ship from a different port.
The process of adjusting the price of bookings if the prevailing rates are lower than the price guests booked.
Best price guarantee policy
The process we follow if in case we need to update/make changes to a group that is currently or done sailing.
Authorization for change
$14
How many staterooms does Icon of the seas have?
2,805
They are responsible for checking and setting up events a group would like to have onboard the ship
Shipboard event coordinators (SEC)
In stateroom categories, what does OP stand for?
Owner's Panoramic Suite