Phishing
HIPAA Data Security
IT Best Practice
ArconToday
Computer Tips
100

What is the purpose of phishing? 

What is... 

Stealing user credentials or other personal information. 

100

The acronym for Electronic Health Information is... 

What is... ePHI (electronic protected health information)

100

This is the best way to inform IT of an issue I've been experiencing.

What is... Put in a Helpdesk ticket in FreshService. 

100

ArconToday has a ______ that is a good source of information about upcoming events that the Agency is having. 

What is... Newsfeed or Timeline. 
100

_____ internet browser is what I should primarily use, with the exception of a few sites that require Microsoft Edge. 

What is... Google Chrome. 

200

______ are targeted by phishing attempts. 

(There are multiple correct answers)

What is... 

-All Email Accounts

-Those with public facing emails

-Financial Services

-Medical Care Providers

200



The Acronym HIPAA stands for... 

What is...

Health Insurance Portability and Accountability Act

200

I have some down time, I (should/should not) access my social media accounts from the Arc computers provided to me. 

What is... Should not. 

Personal use of agency equipment is prohibited. 

200

I've met someone in the agency that I need to reach out too, I only caught their first name. I should utilize the employee ______. 

What is... Directory/Search. 

200

My computer should be ______ every day. This ensures it's being updated regularly.

What is... Restarted. 

300

I've received an email from an unknown sender containing an attachment. I should _____. 

What is.. 

- Report it as phishing using the Phish Alert button

- Not open it

300

For Arc passwords, It is best to make them _____. This way they are not easily guessed. 

What is... 

-Long and Complex

-PassPhrase

300

Portable equipment that may be provided to me, like a cell phone or laptop, is easily forgot at home. I (should/should not) leave it in my car, so I don't forget it for work. 

What is... Should not. 

300

I need to find a particular form that is located on ArconToday. I should look under the ____ section. 

What is... Forms. 

300



I should utilize  _____ drive for personal storage of files. This ensures they are available across computers and if my computer fails I don't lose everything. 

What is... One(Drive).

400

Warning signs of a potential phishing email are... 

(There are multiple correct answers)

What is... 

-Urgency

-Unknown sender

-Misspelling / Grammar Errors

-Suspicious links and/or attachments

400

I have access to a wide range of individual's information, even if I don't currently need it. I (should/should not) access this information ahead of time so I'm prepared. 

What is... 

Should not. 

You should not access information unless it is needed. 

400

_____ use of the agency provided email is discouraged. 

What is... 

-Personal

-Inappropriate 

400

I am trying to find the IT Help Desk link, DayForce link, and the Therap link. I can find it at the top of ArconToday under _____. 

What is... "Links." 

400

Along with OneDrive, I have access to the ____ Point. This is the shared file storage across departments and users. 

What is... Share(Point). 

500




An attachment from a phishing email may contain software or code designed to disrupt, damage, or gain unauthorized access... This software or code is called... 

What is...

Malware! 

500

The information I access can be ______ back to me. Meaning there's a record kept of all my viewing, edits, and access. 

What is... Tracked. 

500

The IT staff is so helpful and fun. I think ____ from IT is the coolest IT staff member. 

Who is... Nicole, obviously. 

500

I want to search for a particular policy on ArconToday. I should look under _____ on the left-hand side. 

What is... Agency Documents. 

500

I've just clocked out for the day. My coworker needed the computer after me, so I _____ the computer so they can use it. 

What is... 

-Signed out of 

-Locked

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