Colgate Trivia
Customer Service
Trouble Shooting
Item Identification
Famous People
100
This is the oldest structure at Colgate University.
West Hall
100
An alum is here to visit and wants to connect their device to the internet. What do you tell them
The "colgateguest" wireless had no password and they are welcome to connect to it.
100
Where is the paper storage located?
Room 460 of Case
100
Item A
Audio Cables/ AV Cables/ RCA Cables
100
Photograph A
Jon Beers
200
This is what Colgate was called before it was Colgate University.
Madison University
200
Someone comes to the desk and asks where the bathrooms are. This is what you tell them.
The west side of the library near the circulation desk, behind the new arrivals section.
200
What is connectme.colgate.edu?
You use this website to register new computers and devices.
200
Item B
Firewire Cable
200
Photograph 2
Hillary Clinton
300
This is the year that Colgate become coeducational.
1970
300
How can I get to the fifth floor from here?
Take the middle staircase or the elevator located on the East side of the library in the middle.
300
Someone wants to extend the due date for an item in Sierra. How do you do this?
Recan the item into the system. OR Ask Sarah to manually edit the due date
300
Item C
Document Camera
300
This person is ITS's current RCC (Residential Computer Consultant)
Anay Shah
400
Colgate was the first University to own a petrified dinosaur egg. This is how old it is.
75 million years
400
How can I print in color?
Ask one of the librarians on duty and they can print in color for you.
400
Someone wants you to open up their Mac computer to help them with a hardware problem, what do you do?
Politely redirect them to Apple Customer Service or the Bookstore. We never open up Macs.
400
Item D
(International) Power Adapter
400
Photograph 3
Joanne A. Schneider
500
Colgate was this number college to be established in the United States.
66th
500
This is what you do if someone asks you a question you don't know the answer to.
Look is up on the ITS google site! If all else fails, ask Jon or Sarah.
500
What do you do when you hear the library door alarms on 3rd floor east entrance?
Ask the person to come to the desk Ask them to visit the Circulation Desk. Check for any Colgate stickers or tags on items. Ask the patron to walk through with individual items to find out what is setting the alarm off.
500
Item E
Portable Address System
500
Photograph 4
Kevin Lynch
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