When sending a business e-mail, it is important to
A. Use a casual tone
B. Be concise and to the point
C. Limit the message to one paragraph
Business calls you make should always begin with
A. Some form of friendly greeting
B. stating the name of your company
C. stating the purpose of your call
During a business lunch with your employer, you should
A. Eat as fast as possible to show the boss you don't waste time
B. Eat slowly and make the meeting friendly and casual
C. Pace your eating with the employer's
To help remember a name, you should
A. Stare at the person to get a mental image
B. Associate their face with their name, and use the name quickly
C. Cary a notepad and write down their names
When shaking hands in a business situation, you should never
A. double-clasp ( put your left hand over their right hand)
B. offer your left hand if you can't shake with your right hand
C. Greet the person verbally
You are seated at your workstation when the department manager introduces you to a new employee. you should:
A. smile, remain seated, and extend your hand
B. Stand up and explain your role
C. Stand up, smile, and offer your hand
When you are unavoidably late for a meeting, it is best to
A. Apologize as soon as you have an appropriate opportunity
B. Sit down quietly so no one will notice
C. Interrupt the meeting and explain why you are late
When you are at a meeting, theatre, restaurant, assembly, etc, you should
A. Turn off your phone
B. Turn the ringer on your cell phone to low
C. Put your cell phone in a pocket/handbag/briefcase, etc., to soften the sound
While you are being interviewed, it is appropriate to
A. Maintain eye contact with the interviewer
B. Focus on items in the room while the interviewer is talking
C. Comment about items in the room to make small talk
You should treat your employer with respect
A. at all times
B. only if he/she deserves it
C. when he/she is older than you
An employee enters a coworker's office: he/she should
A. Keep working while talking
B. Look up and greet the employee
C. Stay seated and smile
If you have something important to say in a meeting, you should
A. interrupt immediately so you won't forget it
B. wait for the person who is talking to finish, then say it
C. Write it down and pass it to the person in charge of the meeting
When leaving a business voicemail, you should
A. Be brief and concise
B. Limit your message to one sentence
C. Leave as much information as possible
to show that you are paying attention to others who are speaking to you, it is important to
A. Turn your ear toward them
B. Look them in the eye and show appropriate expressions
C. mirror the speaker's gesture and facial expressions
When making business calls, it is important to
A. Eliminate as much background noise as possible
B. speak very loudly and clearly
C. Complete your call within three minutes
Telephone calls from colleagues should be
A. returned within a week
B. returned as promptly as possible
C. returned only if you want to speak with them
a good rule of thumb at a business or formal meal is
A. Eat to the left: drink to the right
B. Eat to the right: drink to the left
C. eat and drink to the left
When you are introduced to someone, you should
A. extend your hand, smile, and make a positive introductory statement
B. wait for the other person to extend their hand first
C. extend your hand first only if you are a female
to be a courteous conversationalist, you should
A. Listen well and avoid interrupting others
B. Let others do most of the talking
C. Repeat what others have told you word for word
While waiting in the receptionist's office for an appointment, you should
A. Make small talk with the receptionist while you wait
B. speak to everyone in the room
C. read or talk softly with someone who wants to talk- or just keep quiet
How many tattoos does Taj have?
13
True or False is Tajmir delusional over Keyah
A.True
B.False
Who wants to smack Lanah?
A.Jordan
B.Zell
C.Reggie
D.All of the Above
True or false Does Markeyah shower?
A.True
B.False
How tall is Taj?
A. 6'0
B. 6'4
C. 6'7