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Claims
Benefit of a Doubt
Terms Terms Term
Orthodontics
100

This is the tab/screen that shows the frequencies and age limits for our most common procedures.

Limitation Summary

100

What day is check run?

Wednesday

100

This type of dentist is concerned with the problems of growth and development of the teeth and jaws

Orthodontist

100

A tooth colored filling material composed of plastic or acrylic

Resin

100

This code is only covered when being performed for ortho purposes

D0470 diagnostic casts

200

This tab/screen will display the percentages, deductible, and wait period.

Benefits
200

Normal claim processing time

7-14 business days

200

This is the category that fillings are found

Basic restorative

200

A tooth would most likely need a filling if this is found

Decay

200

Will the orthodontic max restart every benefit year?

No, this is a lifetime max

300

This tab/screen will show you history and payment details.

Claims

300

We will send the payment to the ______ if the dentist is participating with Delta Dental.

DDS/Supplier.

300

Surgical treatment of the mouth, jaws and face

Oral surgery

300

A restoration that covers a tooth to restore its size shape and function

Crown

300

How often are orthodontic payments made?

auto monthly

400

The screen that confirms the member's ID, names, DOB, & address. This screen will also show all other family members on the policy.

Verification Screen

400

Seeing more than one ______ will indicate that an adjustment or change has been made to a claim.

Version

400

Treatment of diseased peridontum

Periodontics

400

A nonsurgical procedure used to remove plaque and calculus from the teeth and root surfaces

scaling and root planing

400

We pay 50% up to $500 of this for the first payment.

Initial Banding fee

500

The name of all 4 systems we use.

3.0 , 2.0, HE, DCS

500

On the claim display page, provide the 3 colors that show and their corresponding status.

Green - final (paid or ready to pay)

Yellow - pending

Red - Denied

500

A professional cleaning of teeth by a dentist or hygienist.

Prophylaxis

500

A part of a fixed bridge which replaces a missing tooth

pontic

500

This service is not covered through insurance (except for 2 groups) due to the work not being in person with a licensed dentist.

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