Name six emotions
Answers will vary
What are the two required risk assessment questions?
Have you had thoughts of suicide within the past three days, including today?
Have you taken any action to harm yourself today?
What does VOAWW stand for?
Volunteers of America Western Washington
Name 3 examples of coping skills
Answers will vary
How many bones are in the human body?
206
What 6 things you should include in your shift report?
Number of chats taken
Number of chats missed
Follow ups
PI's
CPS/APS
Tech issues
What does it mean to be a mandated reporter?
We are required to report any suspected abuse of a minor or vulnerable adult. We are also required to make a report if someone is at imminent risk of suicide.
How many programs are there for chat and text specifically and what are they?
National Backup
Washington State
LGBTQI+
What are the 6 steps to safety planning?
Warning signs
Environment/Reducing means
Coping skills
Places/distractions
Personal Supports
Professional supports
What's the capitol of California?
Sacramento
What do we use to find PD phone numbers?
PSAP tool
What four pieces do we need to make a PI?
Desire
Capability
Time frame
Intent
Who are 3 of the 6 coordinators at VOA chat and text?
Jenny
Ashley
Katelyn
Val
Bevin
Tyonna
What kind of professional supports can be a part of safety planning? (If it fits the visitor's needs).
Therapy
Outpatient/Inpatient
Support groups
Peer services
Who is the voice of Groot in Guardians of the Galaxy
Vin Diesel
Give three empathy statements
Answers will vary
What four pieces of information do we want to gather if a visitor has self harmed before chat?
How did they self harm?
Was this an attempt to end their life
Do they still have access to what they used
Are they bleeding (if applicable) or in need of medical attention.
Who are the two program managers for chat and text?
Caitlynn
Jamie
Give an example of least restrictive, less restrictive, and restrictive safety plan option?
Least: Safety planning, FU
Less: take self to the hospital, have someone else take them to the hospital
Restrictive: call 911, involuntary PI
What country is the largest in the world?
Russie
Name four out of the five acronyms in the RIDES model.
Rapport building
Identifying the problem
Dealing with feelings
Exploring alternatives
Summary and closing
What should we attempt before doing an involuntary PI?
Safety planning
Visitor take themselves to the hospital or call 911
Visitor has a loved one who can take them
Mobile crisis team
When was our company founded?
1898
Who should have a safety plan?
Anyone with suicidal thoughts or with self-harming thoughts
How many hearts does an octopus have?
3