Regulations
What is the report that needs to be completed for purchase of cashier's checks with cash $3k-$10k?
MIL
What system is our core that we run transactions on?
FSP/CRM
Why would someone want a CD?
Fixed interest rate, savings option members can't access as often to help save, low risk, insured under NCUA like other deposit accounts
What is our drawer limit?
$7k
True or False: Checks made payable to a business or trust may be deposited into personal account
False
What is the report that needs to be completed for suspicious activity on an account/wire, avoiding reporting, etc?
SAR - Suspicious Activity Report
What system do we process Chexsystems and ordering checks?
Harland Clarke
Buying/selling cash amongst MSRs/Vault, Preparing cash for cash shipment, Accessing/Counting the vault
What is a restriction on money market/premier money market accounts?
Reg D - Only able to withdrawal up to 6 times with 3 of them being checks
Withdrawal minimum $500
What does CTR stand for?
Currency Transaction Report
Where do we go to look at credit card info? Transactions, statements, amount due, etc?
Springboard aka Co-Op
Kirby Account - Acct for children 12 and under. Provide fun savings option for kids to be rewarded for making deposits.
How often should we count our cash drawers?
Every two hours minimum
What do we need to remember in regards to checks that are deposited for new member?
Check hold needed for first 30 days of new membership
When do we complete a CTR?
Cash transactions $10,000.01 or more Ex: Deposits of cash, withdrawals, exchanging bills, numerous cash transactions at different locations
What three systems do we have to access to print debit card in branch?
CRM (Card Management), Card@Once, Shazam
Provide 3-4 specifics about the S10?
NEW money
30day lookback/forward period
Window opens with new/renewal of CD and loan
Withdrawals only after 30 days
$2k minimum balance for interest
No minimum balance
3.5% current interest
$225
What is Premier's routing number? Where can this be located?
273073848
Website, bottom of PCU personal checks, member card
DAILY DOUBLE!!! What regulation limits the amount of time we can hold checks?
Regulation CC
What system do we use to help with digital banking questions? Reset passwords, view as user?
MOX Console
What are the S16 HYC dividend requirements?
Always verify member, ask for ID if you don't know them
If payable to someone other than member, click OFAC button
Charge $5 fee for check payable to someone other than member. No fee for check payable to themselves
Member needs to sign for transaction
Unable to give check to non-member for pickup
Mail to address on file
Inquire if memo is needed
Check made payable to John and Pocahontas Smith. What endorsement is needed on the back?
Both parties must endorse the back of the check
If both payees are joint account holders, we may stamp the back if one forgot to sign
Note: We can’t stamp Federal or Insurance checks
If one of the persons’ is NOT an account holder with PCU - must have BOTH signatures
If the non-member’s signature is missing, we CANNOT deposit the check