Performance Management
This is a formal process where managers evaluate an employee’s work performance.
What is a performance appraisal?
The step when an employee is separated from employment.
What is termination?
You are a supervisor and receive a friend request from a direct report.
This document outlines expectations for employee behavior online, both on and off duty.
What is a social media policy?
Failing to do this after addressing performance issues can lead to confusion, lack of follow-up, or even legal risk for the organization.
What is documentation?
This term refers to the area of HR that deals with employee issues and concerns.
What is employee relations?
A recruiter finds an applicant's social media profile and learns their age, religion, and marital status.
What is focus hiring decisions only on job-related qualifications and avoid considering protected characteristics?
Employees should never post this type of company information on social media without authorization
What is confidential information?
The acronym SMART in goal setting stands for these five words.
What are Specific, Measurable, Achievable, Relevant, and Time-bound?
When an employer takes an adverse action against an employee for reporting misconduct, it is called this.
What is retaliation?
An employee posts a viral TikTok while wearing a company uniform and making offensive remarks. The company receives complaints from customers.
What is investigate the situation, review applicable policies, assess reputational impact, ensure consistent treatment with past cases, and determine appropriate corrective action?
An employee posts photos from a weekend party, and a coworker shares them around the office, leading to workplace conflict. This illustrates the risk of mixing personal and professional relationships through this platform.
What is social media?
The process of setting expectations, monitoring progress, and providing ongoing feedback to employees.
What is performance management?
HR professionals use this method to understand why employees leave a company.
What is an exit interview?
A manager wants to terminate an employee immediately for poor performance but has no documentation.
What is call HR?
An employee posts offensive comments targeting a coworker based on race, religion, or gender. This may contribute to this workplace issue.
What is harassment or hostile work environment?
Name of the disciplinary step after a verbal warning.
What is written warning?
This federal law gives employees the right to form or join labor unions and engage in collective bargaining.
What is the National Labor Relations Act (NLRA)?
An employee comes to you with a situation that you do not know how to handle.
What is "when in doubt, call HR"?
This legal issue occurs when employers discipline employees for protected concerted activity online
What is unlawful retaliation under the NLRA?