SCR's
What does SCR stand for?
SCR stands for Systematic Case Review
You help schedule a PCP, specialist, or care-related appointment with the patient
Encounter
In what Disney film would you find the duo, Jack and Gus
Cinderella
How many PGI's a day?
25
What is our max caseload number?
85
Who usually presents patients at SCR?
LCMs present newly onboarded patients, quarterly reviews, patients not progressing, medically complex or urgent patients, disenrollment cases, and graduation-ready patients.
Patient says they can’t talk and you need to follow up later
Outreach
It's the only Disney animated movie whose title character doesn't speak.
Dumbo
How many panel cards need to be completed a day?
15
What are our two main insurances?
CHG/IEHP
What kinds of issues are usually discussed at SCR?
Common topics include stalled interventions, care barriers, transitions of care, unmet needs, care gaps, and progress toward the patient’s goals.
Left a voicemail and got no response.
Outreach
What is the monkey in The Lion King's name?
Rafiki
Where do you find PGI's?
ARC/ Care Plan
Who is our RGM?
Dori
When is a patient first presented at SCR?
Each ECM patient should be presented initially within 90 days of onboarding
Patient answers the phone and you discuss their care plan, goals, or next steps
Encounter
What is the name of the Halloween movie about an imaginary town from Disney Channel?
Halloween Town
How many outreaches per patient a week?
2
Who is our TM?
Who should be invited to SCR?
LCMs, RNCM, BHCM, NP, and team manager
Patient texts back and you respond about the care issue you raised.
Encounter
The character Sebastian appears in which Disney film
The Little Mermaid
RN/LCM
Who is Pair Teams CEO?
Neil