LSS
TOOLS
LSS 2
BASIC STATS
GREAT UNKNOWN
100
True of False: LSS may be applied to the entire value chain (all departments) in an organization.
What is True
100
A clear description of the factor being measured. When collecting data, this helps with consistency
What is an Operational Definition?
100
The three areas of focus for Lean Six Sigma at Valspar
What are Cultural Excellence, Leadership Development, and Business Results?
100
Two measures of central tendency
What are Mean and Median?
100
VOC and VOB
What are Voice of Customer and Voice of Business?
200
3.4 Defects per Million Opportunities
What is Six Sigma Quality Level?
200
A tool used to facilitate brainstorming (typically incorporates an effect and 6 M’s)
What is a Fishbone?
200
“Drumbeat” or “Cadence” of the process required to meet customer demand
What is Takt Time?
200
A type of measurement, that when you divide the measure by two, you get an answer that does not make sense. (Examples: yes / no; pass / fail)
What is Attribute Data?
200
Countermeasure improvement made to a process which prevents the error condition from ever occurring again
What is Mistake or Error Proofing?
300
The meaning of the acronym JDI
What is Just Do It?
300
Any one of three techniques for brainstorming
What are Silent, Group, or Round-Robin?
300
6S is an Acronym for ____, ____, ____, _____, _____, and _____. (List them in order)
What are Sort, Set in Order, Shine, Standardize, Sustain, and Safety?
300
Two Measures of Variability
What are Range and Standard Deviation?
300
A chart that allows us to see common cause and special cause variation
What is a Control Chart?
400
The Business Challenge of LSS is that we need to be ________, __________, and _________ all at the same time
What are Faster, Better, and Cheaper?
400
A tool used to prioritize risk
What is an FMEA?
400
TIMWOOD
What are Transportation, Inventory, Motion, Waiting, Overproduction, Overprocessing, and Defects/Rework?
400
Graphical display of data using vertical bars of various heights to represent a frequency distribution
What is a Histogram?
400
Any process step that inserts delay into a process
What is a Time Trap?
500
A person who applies LSS tools while leading or assisting a JDI project
What is a Yellow Belt?
500
Everyday variation in a process
What is common cause?
500
The LSS Methodologies at Valspar
What are JDI, RAT, SCORE, DMAIC, and Design (OFDVL)?
500
The percentage of data that is within +/- 3 standard deviations from the mean of a normal distribution
What is 99.7%?
500
The Three (3) Criteria that must be met for an activity to be considered "Value-Added"
What are: 1) The Customer Cares About It; 2) It Physically Changes the Product; and 3) It Is Done Right the First Time?
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