POL
If the suicide exclusion does not apply this document will satisfy POL on the date the claim is received.
What is Pending Death Certificate?
Where you can ask a question and receive an answer from your peers
What is the POL/ACC Date support Team Channel
The people surveyed for the 2020 Family Feud
Who is Quality Management?
The date you call the policyholder to confirm they are not claiming AD&D has no impact on the accepted date for this benefit.
What is Basic Life?
A manager makes a business decision to waive back up for premium payment, this will impact this date
What is the POL date?
Confirmation with the policyholder that the member actually worked on the same day as their date of death, satisfies this POL requirement
What is the Member Definition?
These can be found by the year they were presented on the Life Department Home Site
What are POL & Accepted Date Trainings
The audit tool that automatically notifies an employee of a POL & Accepted date audit findings once the claim’s audit is complete.
What is HighBond?
Commonly confused, confirmation of this in house has no impact to your POL or Accepted Date.
What are Premiums?
A senior approval for this review doesn’t impact the POL or Accepted Date.
What is a FastTrack AD&D Approval?
When you receive this from an account manager it has no impact on your POL date because it was already with The Standard.
What is a takeover census?
Also known as a process map, these documents can also be located on the Life Department Home site.
What are the POL & ACC Date Flow Charts?
This Team scored 100% on their POL/Accepted Date for the month of March?
Who is the East Team?
A review of records by this department will have an impact on your accepted date but not your POL.
What is DMR?
A review in which advice is given on the claim to determine next steps if needed that generally doesn’t impact the POL & Accepted dates.
What is a Legal Review?
POL for AD&D claims is the date in which all of these are received which are needed to make a decision on the benefit.
What Are Medical Records?
This feature on the Life Department Home Site, can help you find what you are looking for.
What is the Search?
Currently 92.18%; however 95% is the Target
What is the YTD POL/Accept Date Accuracy Rate?
A lien received from this site will change your accepted date.
What is the Child Support Lien Network?
This change allows an employee to designate a beneficiary per product and will impact your accepted date.
What is a retro amendment?
When a member is terminated from employment due to an illness, this review will change your POL date.
What is a Retro Waiver Review?
Located on the Life Department Home Site, this document provides examples of documents and information that will change your POL and Accepted dates.
What is the POL & Accepted Date Job Aid?
POL/Accepted Date Accuracy
POL and Accepted Dates are accurate based on claim facts.
What is Question No. 5?
A foreign death certificate is received with the claim, so you have POL; however, your accept date is the date you receive this document.
What is the Foreign Death Questionaire?
This type of amendment will grant a person coverage, that doesn't match the policy's schedule, and change your POL date.
What is a grandfathering amendment