What are the Requirements to earn interst on a Lifetime Plus Account.
-15 Debit card transactions a month
-E-Statements
-A direct deposit of at least $1.00
For a Personal Carter Savings, what is the balance requirement, as well as the monthy fee if not maintained?
$100 balance requirement
$5 monthly fee
True or False:
The Carter Youth Checking has an opening deposit of $10.
False:
It has an opening deposit of $25, but the Carter Youth Savings has an opening deposit of $10.
What is the minimum deposit for a CD?
$100
The insurance we provide for customers, formally known as Bankers Insurance.
Bearing Insurance
Stop payment fee per item?
$35
This is the day Christmas Clubs payout every year.
(Unless it falls on a weekend?)
October 20th.
What happens to the Carter Youth Checking account, as well as the Carter Youth Savings account when the child turns 18?
The accounts get switched automatically into a Lifetime Free Account, or a Carter Savings Account.
What are the 3 different ways someone can withdraw without a penalty.
Death, Interest, Maturity
This program helps us configure customers funds across multiple types of accounts to uphold insurance through FDIC.
(I'll give anyone tripple the points if they can tell me what it stands for.)
E.D.I.E.
(Electronic Deposit Insurance Estimator)
How long must an account stay open before an early closeout? What is the fee for an early closeout?
90 Days, $15.
How long is the grace period to get your Savings account to the minimun daily balance.
30 Days
True or False:
A Carter Youth Checking is required to have a Carter Youth Savings.
False:
But we do recommend both.
True or false:
If a CD is EXACTLY 1 year, it incurs the 90 day interest fee for early withdraws.
True:
If EXACTLY 1 year or more, it incurs the 90 day interest penalty
Group Exercise:
Everyone pull out a sticky note and a pen, get ready to close your eyes and draw...
...The NEW carter logo, closest picture drawn wins, chosen by presenter.
True or False:
An ATM withdraw does not count towards the Lifetime Plus Accounts 15 debit card transactions a month requirement.
True:
ATM withdraws do NOT count towards the 15 debit card transaction requirement to get the 5% interest.
What is the current yield of our Christmas clubs.
4%
True or False:
The child nor the parent can order checks for the Carter Youth account.
True:
Checks cannot be ordered with the Youth Accounts.
What 3 things should we ask or know before opening a CD.
The Amount of the CD
The Purpose of the CD
The Term of the CD
True or False:
Internal transfers can be set up between customers as long as their accounts are with carter, via the carter bank app.
False:
We used to could do this, and anyone who had it set up before can continue to use this service. However, now we utilize Zelle for this situation.
Give me 4(5) of the Loyalty Advantage benefits
- Free Cashier's Checks
- Free Outgoing Wires
- A free book of checks annually
- A tierd interset rate
- Loan Discounts
How many times can you transfer electronically before the excessive transfer fee kicks in, and what is the fee per transaction over this limit.
6 Times Monthly
$6 fee per transfer over 6
If a Primary Form of ID cannot be presented for the Child, we require two forms of additional identification
-give me 2(3) of the acceptable forms
- Birth Certificate
- SSN Card
- Student ID
When asking questions before giving rates, what is the "Golden" question?
"How does this CD fit in with your savings and investments elsewhere?"
DAILY DOUBLE:
Fill out a reg. CC form based off of the following situation…
Ms. Customer has a deposit consisting of 3,580 in cash, and checks equal to 8,730. Making the total deposit $12,310.
She is not a new customer, no overdrafts, and $1,324 currently in her account.