These are the 2 patient identifiers we use at CFVHS.
What are the patient's full name and date of birth?
This is the #1 way to prevent the spread of infection.
What is handwashing?
This is the emergency call code for a missing infant or child.
What is pink?
If you have had a test performed at a CFV clinic and have not yet received the results from your provider in MyChart, you can look up the results yourself in EPIC to save yourself the time and worry.
What is false?
This is a list of all of CFV's policies and where you will find it.
What are PolicyStat & the InfoWeb?
This should be completed when a patient is involved in an incident such as a procedure variance, property loss, or possible injury.
What is a Safety Improvement Report (SIR)?
Natural fingernails are to be kept at no longer than this length.
What is 1/4 inch beyond the fingertips?
This is CFV's mission.
What is providing exceptional healthcare for all our patients.
You are not allowed to refer to your badge when a surveyor asks you a question.
What is false?
This is also referred to as the "10-5 Approach."
What is to make eye contact when you are 10 feet from someone and greet the person when you are 5 feet from someone?
This is patient safety event (not primarily related to the natural course of a patient's illness or underlying condition) that reaches a patient and results in death, severe harm, or permanent harm.
What is a sentinel event?
This is the wet time (time it needs to stay wet in order to kill germs) for Cavi-Wipes?
What is three minutes?
This is CFV's definition of quality.
What is doing the right thing, the right way, at the right time, every time.
When a visitor is involved in an incident which results in an injury or possible injury, you should complete a visitor incident report.
What is false? (Security completes this report)
This is the main purpose of the employee ID badge.
What is security?
This list of 14 goals emphasize patient safety, quality, and outcomes.
What are the National Performance Goals?
An alcohol-based hand rub should not be used under these 3 conditions.
What are visibly soiled hands, before eating, and after using the restroom?
This is the procedure we use when there is a fire. (Give the acronym and what the letters stand for.)
What is R.A.C.E.? (Rescue the patient, Alarm, Contain the fire, Evacuate (as directed)
Never provide documentation directly to the surveyor.
What is true? (You should inform the Quality Team of what document has been requested)
This is performed prior to surgery in order to prevent errors.
What is a time out?
A culture of patient safety means every employee and physician practices these.
What are the six safe behaviors?
This term refers to using the appropriate PPE (Personal Protective Equipment) for the appropriate situation.
What is standard precautions?
This value held by CFV employees is shown by embracing a variety of opinions and being mutually supportive in achieving our vision.
What is teamwork?
If a patient makes a complaint, the first step is to give him/her the phone number to the Patient Relations Department.
What is false? (You should first try to resolve the issue or contact the appropriate supervisor)
These are made available for every chemical used in the health system.
What are Safety Data Sheets (SDS)?