Mind Mingle
AAR Hospital
Customer Service
Clinical Saga
200

How many legs does a spider have?

8

200

Who is the Lead Nurse for CCU?

Eudiah Kenyatta

200

On average, how many people does a happy customer tell about a good experience?

9

200

True or False: 

Humans only use 10% of their brain.

False

1000

What is the smallest prime number?

2

1000

AAR Hospital is in which county?

Nairobi

1000

What’s the term for a metric that tracks how likely a customer is to recommend a company to others? 





Net Promoter Score (NPS)
 

1000

Which is the largest internal organ?

Liver

5000

Riddle: It has many teeth but it cannot bite

A Comb

5000

Which of these is a shareholder at AAR Hospital? 

International Finance Corporation (IFC)

World Health Organization

International Finance Corporation

5000

What do the initials CSAT stand for? 

CSAT stands for "Customer Satisfaction." It is a metric used by businesses and organizations to measure how satisfied their customers are with their products, services, or overall experiences.

5000

What is the name of the first vaccine ever to be developed? 

Smallpox vaccine, in 1796

10000

An animal that has three hearts, it can change its color of its skin to camouflage. 

Octopus.
Two hearts pump blood to the gills, while the third heart pumps blood to the rest of the body. Interestingly, the main heart stops beating when an octopus swims, which is one reason they often prefer crawling rather than swimming for long distances.

10000

What are 3 areas in an organization that helps improve its performance? 

ESG (Environmental, Social and Governance)

E - Waste segregation, electricity & water consumption, sustainable procurement

S - Patient satisfaction, Employee health, safety & well being, Community health outreach

G - Ethics & Integrity, Data security, anti corruption, effective risk management

10000

How NPS is Calculated?

NPS = % of Promoters − % of Detractors

10000

Which Medical Records are regarded as permanent and should never be disposed? 

Deceased records, medical legal records and psychiatric records

20000

When is FIFA World Cup 2026 ending? 

Sunday, 19th July 2026

20000

What is the former name for AAR Hospital? 

Kiambu Road Investment Limited (KRIL) Hospital. 

20000

What is the average Net Promoter Score (NPS) for AAR Hospital for the month of June 2026? 

78.15

20000

What is the Chinese name for Ebola Virus Disease?

Āibólā bìngdú bìng

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