What the Fork is that?
Charted Territory
Acronym Central
Zero Harm Zone
Shop Talk
100

This type of forklift uses a heavy rear weight to balance loads lifted at the front.

What is a counterbalance forklift?

100

This diagram helps track movement of people or materials through a process to identify wasted motion.

What is a Spaghetti Diagram?

100

This metric combines availability, performance, and quality to measure EQUIPMENT EFFECTIVENESS.

What is OEE (Overall Equipment Effectiveness)?

100

This color is typically used to mark caution areas such as walkways and hazard zones.

What is yellow?

100

This Lean tool uses a simple signal, often a card or bin, to trigger replenishment.

What is Kanban?

200

This version of a pallet truck is operated entirely by hand without a motor.

What is a manual pallet jack?

200

This Lean tool analyzes how work is divided between people and machines to maximize efficiency.

What is a Yamazumi or Workload Balance chart?

200

This Lean principle focuses on producing only what is needed, when it is needed, and in the quantity needed.

What is Just-In-Time (JIT)?

200

***Daily Double***

This measurement tracks how often injuries occur relative to hours worked and is commonly used in safety performance metrics.

What is incident rate (or TCIR – Total Case Incident Rate)?

200

This Japanese term means “change for the better” and is a core principle of CI.

What is Kaizen?

300

These forklifts operate without a human driver and use sensors and software to move loads.

What are automated forklifts?

300

***Daily Double***

This type of analysis is a way for the team to brainstorm and organize possible causes of a problem. The problem is listed at the head, and after brainstorming your solution should be noted at the tail.

What is a Fishbone Diagram (or Ishikawa diagram)?

300

This Lean tool focuses on improving equipment uptime through preventive MAINTENANCE and operator ownership.

What is Total Productive Maintenance (TPM)?

300

This safety principle focuses on identifying and eliminating hazards before work begins.

What is Hazard Assessment (or job safety analysis – JSA)?

300

This visual tool/board displays key performance metrics like safety, quality, and productivity in real time.

What is a Visual Management Board (or KPI board)?

400

Crown reach trucks use this type of braking system that converts energy back into stored power during deceleration.

What is regenerative braking?

400

Named after an Italian economist, this tool shows that roughly 80% of effects come from 20% of causes.

What is a Pareto Chart (or Pareto principle)?

400

This problem-solving method uses steps like Plan, Do, Check, and Act.

What is the PDCA cycle?

400

An incident that does not involve property damage or injury, but could have.

What is a Near Miss?

400

This Lean concept sets the pace of production based on customer demand.

What is takt time?

500

This Crown system improves operator visibility by aligning mast components for a clearer forward view.

What is Crown’s MonoLift mast design?

500

This Chart tracks process performance over time using upper and lower CONTROL limits to determine if variation is normal or a sign of a problem.

What is a Control Chart?

500

This Lean tool maps out every step in a process to Visualize material and information flow.

What is a Value Stream Map (VSM)?

500

This document outlines the steps to follow in case of emergencies like fire, injury, or evacuation.

What is an Emergency Action Plan?

500

This Lean concept uses mistake-proofing devices to prevent errors before they happen.

What is Poka-Yoke?

M
e
n
u