What is leadership?
Influencing, guiding, and inspiring people.
What is Emotional Intelligence?
Managing your emotions and understanding others.
Which organizational value means working together?
Teamwork
Managers spend approximately what percentage of their time managing conflict?
20% - 40%
What was the capital of the First Saudi State?
Diriyah
Who do people follow willingly?
Leaders
A leader stays calm during a crisis. Which EI skill is this?
Self-regulation
What is rapport?
Trust and connection
How many main levels of conflict are there?
3
Who founded the First Saudi State in 1727?
Imam Muhammad bin Saud
Complete the sentence:
Managers ensure work gets done; leaders ensure people ______
Want to do it
Understanding another person's feelings is called:
Empathy
What percentage of an iceberg is hidden?
75%
Name the three levels of conflict.
Organizational
Group
Individual
Which Saudi king introduced the Basic Law of Governance?
King Fahd bin Abdulaziz
Performance is the combination of these three factors
Motivation, Competency & Opportunity
Which is more important?
IQ or EQ?
Both, but EQ often determines leadership success.
What are the hidden parts of the Iceberg Model?
Too little conflict and too much conflict both reduce what?
Performance
What year was oil discovered in commercial quantities in Saudi Arabia?
1938
What matters more in leadership: People or Tasks?
Both
Name the 3 components of Emotional Intelligence.
Name three SCHEM organizational values.
What's harder:
A. Leading people
B. Managing emotions
C. Resolving conflict
D. Changing yourself
How many years did it take King Abdulaziz to unify the Kingdom after recapturing Riyadh in 1902?
30 years